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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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September 11, 2021

Jeff Sanchez is a great service advisor! He always takes such great care of my Acura every time I bring it in. Highly recommend him! More

by kyle.cherrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

My first experience here was really good. Pleased with My first experience here was really good. Pleased with Mr Sanchez. He was very polite and professional. Kept me informed as to what was going on. More

by Lgriffin32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

Jeff was great, awesome customer service. I love the video of my car and service from Mission Viejo Acura. I highly recommend this location. Thank you! More

by preci0uso4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2021

Delia was so customer friendly and very knowledgeable! Such a great face of professionalism for Acura! 5 Star service! Thank you for the excellent assistance! More

by TalegaSCMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
September 10, 2021

Yesterday my 16 year old son got his first ever flat tire driving my Acura. I told him “Call Saul” - he’ll take care of everything. My son called Saul, and he was immediately reassured and taken care o More

by Suzanne.Kowarsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2021

Delia was awesome, she listened to my concerns with the vehicle and ensured that it will be taken care of. she walked me through the service that was perform. Delia did a fantastic job. More

by Ar2099
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
September 09, 2021

Easy to make a same day appointment. Quick response by Jeff upon arrival. Very courteous and knowledgeable! Will definitely recommend this dealership for sales and service. A+ for Jeff More

by Stephstout5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

Jeff and his manager were incredible in helping me fix my car quickly and painlessly! I’ve been going there for almost two decades and they have never failed to meet my expectations. More

by Ktut33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
September 08, 2021

Jeff is very professional and attentive and Acura did a great job! I loved the new device video going over my car and explaining everything! More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2021

The staff are terrific, patient and helpful! I always have lots of questions and they are never too busy to ensure I have the info I need. More

by Patty Mouton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Mission Viejo Kia responded

Patty Mouton, Thank you for the opportunity to serve you. It was our pleasure!

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