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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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September 18, 2021

They did a thorough check of my car and found the issue and ordered the part to fix it promptly. More

by Farshad
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Everyone is fast. Smart and ready to help anyway they can. My car was serviced and washed which was lovely. I was told 90 minutes and my car would be finished. It was almost to the minute. For whatever More

by Jadoob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
Sep 17, 2021 -

Mission Viejo Kia responded

Jadoob, Thank you for thee opportunity to serve you. It was our pleasure!

September 17, 2021

Delia Was so over-the-top incredibly helpful I could hardly believe my good fortune to be with Mission Viejo Acura and someone like Her…She was patient, empathetic, and so helpful! Lupe The Porter who p More

by Etaub1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupe, Delia Valenzuela
September 17, 2021

Saul was very courteous & helpful when we had our car in to be serviced. He prioritized a list of things that needed to be done. For that we are thankful. More

by Mdc.adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

We have bought 3 cars from Mission Viejo Acura. Their finance department is great, the general manager is great, service is wonderful. Most of all we like the sales guy, Mike Spigarelli. He’s knowledge More

by CarolN24
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Spigarelli, Delia Valenzuela
September 14, 2021

Jeff’s the best! I always take my car for service and ask for Jeff. I’ve been coming to this location for 7 years now. It’s nice to see a familiar face you can trust. He’s honest and takes care of his custom More

by KatyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Mission Viejo Kia responded

KatyC, Thank you for the opportunity to serve you. It was our pleasure!

September 14, 2021

Jeff has been my service advisor for years. He is amazing he always is helpful. More

by aeyrbm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2021

Great service - good prices - fair and video view of service work is fantastic feature - service team is helpful and responsive - make you feel appreciated !! More

by Mike y
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Mission Viejo Kia responded

Mike y, Thank you for the opportunity to serve you. It was our pleasure!

September 12, 2021

Jeff has assisted me before. Today I stopped my the dealer to get battery test, he has always been helpful, friendly courteous and knowledgeable. Thank you, Jeff. More

by LT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2021 -

Mission Viejo Kia responded

LT, Thank you for the opportunity to serve you. It was our pleasure!

September 11, 2021

Mission Viejo Acura always does good work and has excellent service. They provided me with a courtesy vehicle while my car was being repaired and made sure to return my car to me in sparkling clean c More

by tera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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