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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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October 01, 2021

Jeff Sandez, Miguel Anaya and the entire service team are awesome. Professional, knowledgeable and friendly. More

by SRMedwied
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel Anaya
September 30, 2021

Saul is always professional, friendly and lets me make the dealership my office away from home 😁 More

by Mardell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2021

The Acura team diagnosed the pesky but ‘invisible’ problem with noise correctly, Jeff did not charge for the service as it was a simple problem. Much appreciated! More

by RK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2021

Very understanding and they make you feel very comfortable dealing with situations about your vehicle. More

by jnimeh07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
September 28, 2021

I have always had great service support and customer service from Delia and Saul. This is a trustworthy dealer that services what you need quickly and honestly. More

by Mchormann2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
Sep 28, 2021 -

Mission Viejo Kia responded

Mchormann2019, Thank you for the opportunity to serve you. It was our pleasure!

September 27, 2021

Very good environment. All estimated works had been completed as promised and well fit in my schedule.. More

by hxdao24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Valenzuela
September 27, 2021

They took care of our RDX with quick same-day service.Communication was very good. And they even put a nice wash on it. More

by Jamesduhamel1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2021

I made an appointment for a warranty issue & oil change plus tire rotation. Delia as a service advisor should of told me that all my tires are worn and needs to be replaced verses after the fact did the ti More

by unlce/paul.t
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Delia Valenzuela
September 25, 2021

Brought my TLX V6 Tech in for a full service and maintenance as I always do. Delia my service advisor is fantastic as is the entire service department as alway. Great Acura dealer to visit, absolute More

by James Pappas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Chung, Delia Valenzuela
September 25, 2021

I like going here they are friendly and professionalVery I like going here they are friendly and professional Very clean organize and they have wifi and coffee More

by aliardabili
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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