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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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October 09, 2021

Jeff and Roman are great guys and go out of their way to help customers! Thank you guys More

by Russcar6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2021

My experience was great! My customer service representative was attentive and kept me updated through the process, let me know of recommended repairs as well as the status of my planned repairs. More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2021

A very nice experience. Friendly and quick. I would recommend this place to my friends More

by Pjnoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farzin Kavosi
October 07, 2021

Jeff was very helpful and professional. Had the B1 Service completed and also noticed loose battery cable. Jeff contacted the extended warranty company for me to find out if it was covered. More

by Rich Santos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Mission Viejo Kia responded

Rich Santos, Thank you for the opportunity to serve you. It was our pleasure!

October 05, 2021

Jeff took the time to review all my concerns and explain all the steps that would be taken. He even gave my daughter a little present to take home. Customer service at its best. More

by dcdeux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2021 -

Mission Viejo Kia responded

dcdeux, Thank you for the opportunity to serve you. It was our pleasure!

October 04, 2021

Easy to work with. Overall clean and staff are professional. I would come again for service. More

by Alex Yang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2021

Great customer service Honest staff and knowledgeable Great customer service Honest staff and knowledgeable staff I was really satisfied taking my car there More

by Feras Adamo San Clemente
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2021 -

Feras Adamo San Clemente responded

Thank You for a great service

October 02, 2021

Horrible. The tire rotation was not completed but they charged me. I lost trust completely. More

by jmok007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Saul Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Kerth, Alex Chung, Delia Valenzuela
October 02, 2021

Great experience today at the dealership. It was my first time there and Jeff was fantastic. He was very thorough in his explanation of the service that was being provided and was also very helpful with a fe More

by Ptoole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2021

Amazing Service super friendly and professional. Would recommend to everyone with an Acura. Jeff made it super convenient More

by jonwright36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Delia Valenzuela
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