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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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October 18, 2021

I had to wait about two hours for an oil change, rotation and inspection, but the waiting area is quite comfortable. Farzin was very professional at getting my car checked in. I would recommend them to any More

by jimwaldron79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farzin
October 18, 2021

I have experienced a positive experience when I come here. Especially with the service department More

by sheida
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Farzin , Farzin Kavosi
October 16, 2021

Farzin is a great service advisor. We had a bit of a miscommunication about the service fees that were due (vs. what was supposed to be covered by Acura) but they handled it very well and ensured that I More

by SKAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farzin Kavosi
October 16, 2021

Mr. Farzin Kavosi was very professional, courteous and knowledgeable. Great service from everyone at dealership. More

by Hootan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Farzin Kavosi, Farzin Kavosi
October 15, 2021

Very good customer support, the technicians and the staffs are always knowledgeable and treat the customers very well More

by Karthikeyaraja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farzin Kavosi
October 13, 2021

I have known Mission Viejo Acura for over 10 years where I originally bought my second Acura, a 2011 MDX. The service is very good complemented with courteous and knowledgeable staff. More

by mohamed.kheir.diab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farzin Kavosi
October 12, 2021

A great communicator and provided a good experience for service and scheduled repairs. Thank you More

by Kravlich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farzin, Farzin Kavosi
Oct 12, 2021 -

Mission Viejo Kia responded

Kravlich, Thank you for the opportunity to serve you. It was our pleasure!

October 12, 2021

I signed up for an $80 service but was charged for a $120 service. Farzin was very attentive and nice though More

by Taylor.h.alflen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Farzin Kavosi
October 11, 2021

I have always recieved great service here regardless the service adviser. Very truthful. I never thought I was being over charged. Very courteous. More

by Ghsanders719
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2021

Very respectful and very helpful. Made me feel comfortable and always asked if I needed anything to better help my stay. More

by Castro.christian1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Farzin Kavosi
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