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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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October 23, 2021

Acura staff is so nice and Jeff is amazing- always so helpful and very knowledgeable. Thanks for all your help!! More

by Rachellynn11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

Great communication with maintenance work on my car! Welcoming and friendly help from Jeff. Quick and easy process, received car back in a timely manner. Jeff was awesome! More

by Alicia Beatty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

It was a good experience. My guy was new… but he tried hard. I like my experience at the dealership. I feel your customer service area is terrible! More

by brandl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farzin Kavosi
October 21, 2021

My A-1 maintenance was done quickly and the added video of my vehicle was appreciated. Thanks to my service advisor Jeff and the service dept. More

by gordway34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2021 -

Mission Viejo Kia responded

gordway34, Thank you for the opportunity to serve you. It was our pleasure!

October 20, 2021

Farzin did a great job explaining everything clearly to me. I got my car back in a reasonable amount of time and it was very clean. More

by Jwaldman1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farzin Kavosi
October 19, 2021

They did a very thorough job and kept me appraised of how long it was taking. So far the car runs like new. More

by Loli
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

I received very prompt service and Farzin was extremely helpful, kind and accommodating during the visit. More

by MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farzin Kavosi
October 19, 2021

Though I purchased my TLX at different dealership, I find the customer service to be excellent. Jeff and the service team provides prompt and friendly service! More

by mla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

Service was quick and thorough. Service representative was friendly and attentive. Waiting area was clean and comfortable. More

by mjb49er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Farzin Kavosi
October 18, 2021

Jeff was very helpful to get my car back on the road. He and the staff quickly diagnosed the problem. More

by chuck.thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Mission Viejo Kia responded

chuck.thomas, Thank you for the opportunity to serve you. It was our pleasure!

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