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This rating includes all service center reviews, with more weight given to recent reviews.
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982 Reviews of Mission Viejo Kia - Service Center
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October 28, 2021
Jeff and Miguel are excellent with customers and make each visit a pleasant experience. Will only go here. each visit a pleasant experience. Will only go here. More
by Johnfblattner
Employees Worked With
October 28, 2021
Excellent service. I was well informed the whole time. The service video was great. Jeff was great! The service video was great. Jeff was great! More
by Changdd
Employees Worked With
October 27, 2021
Have had several of my cars serviced at MV Acura, outstanding service, polite, honest, excellent communication!! outstanding service, polite, honest, excellent communication!! More
by 3marchant
October 27, 2021
I called the dealership and got an appointment in less than 2 hours. Farzin was helping me when I came in and was very nice and helpful and texted me a video of what was going on with my car. They even wa than 2 hours. Farzin was helping me when I came in and was very nice and helpful and texted me a video of what was going on with my car. They even washed it when I picked it up. It was a great experience and excellent customer service. More
by grantb86
Employees Worked With
Farzin Kavosi
October 27, 2021
Great experience, always done right. If the car needs a part or service rest assured it needs a part or service, no talking you into things you don’t need...I trust MV Acura that’s why I bring my car here. part or service rest assured it needs a part or service, no talking you into things you don’t need...I trust MV Acura that’s why I bring my car here. Jeff in service is excellent, always has my back! Thank jeff! More
by James Pappas
October 25, 2021
Great service and a lot of care. Service team is very diligent in their work and diagnosis. And you can’t beat the quality of Acura as a vehicle. So it’s a win all the way around at MV Acura. diligent in their work and diagnosis. And you can’t beat the quality of Acura as a vehicle. So it’s a win all the way around at MV Acura. More
by Pjnoma
October 24, 2021
Great customer service! They even provided lunch! Took less time than expected. Jeff is nice! less time than expected. Jeff is nice! More
by karena
October 24, 2021
The experience was easy and understandable. The drop off took minutes and was set up with a loaner. The pickup was easier. In and out quickly. Rates are competitive. took minutes and was set up with a loaner. The pickup was easier. In and out quickly. Rates are competitive. More
by madefelice
Employees Worked With
October 24, 2021
I’ve always had positive service experience here. Service completed as promised. Professional service writers keep you informed of progress. completed as promised. Professional service writers keep you informed of progress. More
by SHCJI
