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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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November 11, 2021

Jeff is very knowledgeable and answered all of my questions. He explained the reason for each problem in my car. More

by rouhi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Mission Viejo Kia responded

rouhi, Thank you for the opportunity to serve you. It was our pleasure!

November 10, 2021

Jeff was a great help as always. The service here is always done in a reasonable time, and I appreciate having loaners available if I need them. More

by corthorton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2021

All services were professional, cordial, and personal. I really appreciate the way I was treated and also liked the video! More

by Fluffy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abe Ahari - sales and Service
November 10, 2021

Quick, friendly and economical service. They did not insist on upselling their service and worked quickly. More

by TX Ranger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Mission Viejo Kia responded

TX Ranger, Thank you for the opportunity to serve you. It was our pleasure!

November 09, 2021

Jeff was very friendly, knowable and professional- he informed me what was needed this service visit and my next - with straight forward honesty. More

by hbenington
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Chung
November 09, 2021

Jeff was very helpful, and provided excellent service. He kept me up to date with the service of my car. More

by Rcota03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

Same day appointment, quick to greet, quick to service, and quick to check out! Easy Peasy. More

by tahnee_phan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

Jeff had exceptional customer service, was friendly, and helped make the process go smoothly from dropping off my car to picking it up. Thank you! More

by Marissa O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2021

Every Single person at MV Acura was helpful, kind, & went above and beyond. They made me feel like family. More

by missmarlarjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Spigarelli
November 05, 2021

Jeff Sánchez is so real and friendly, he was very attentive. I liked seeing the video of the car and I felt they were very fair. I am very happy with my experience today. More

by Sonyamurray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Mission Viejo Kia responded

Sonyamurray, Thank you for the opportunity to serve you. It was our pleasure!

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