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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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December 03, 2021

Jeff is my Ace when comes to taking care my car. Since my very first service till now, Jeff had always been most helpful, knowledgeable. Thank you so much for being who you are. More

by Scoffeecats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2021

Easy to make an appointment, great waiting area with nice reading materials and refreshments. Jeff was very professional and kept me informed of the progress. The video of my auto being worked on and inspect More

by eefron707
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

eefron707 responded

Always enjoy coming to Patterson Acura to service my Acura MDX!

December 02, 2021

Saul is nice and addresses all concerns with the car, very well. He gets me in and out while the work is done and if something us going to take a while, he makes a loaner car available More

by ravinpd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Took my Camry to service since there a strange sound on the rear. Took care it in was finished about a day. Rides smoothly again and no more sounds More

by dcluv
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Colinayo
December 01, 2021

I was very happy with the service....how I was treated and how quickly it was done.... very happy More

by ekemper9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Jeff was professional, knowledgeable, personable, and friendly. Jeff patiently answered all my questions about the confusing technology on my new TLX. Jeff is a valuable asset to Mission Viejo Acura. More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Took my MDX here and have some questions about the car and had trouble on the molding but was taken car off. Experience was very good More

by desiync400
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Colinayo
November 29, 2021

Saul is an excellent service advisor. He is very customer oriented,, communicates clearly and takes a real interest in the customer. Your company is fortunate to have him on your team! More

by md_koebler
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

Dealership was welcoming and quick to come and say hello. They checked everything for me and kept me appraised of everything. More

by apaiva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2021

What pleases most and keeps us returning to Acura Mission Viejo since 2002 is that Saul personifies a service advisor who’s knowledgeable, conscientious and most importantly possesses integrity. Saul’s leg More

by dymondfire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
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