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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
982 Reviews

982 Reviews of Mission Viejo Kia - Service Center

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December 24, 2021

Great service, very quick. Appreciate seeing the video of the car getting inspected and the detailed follow up More

by Lg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

They took my last minute appointment and had me in and out within 30-40 minutes. Great service. More

by Trhk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2021 -

Mission Viejo Kia responded

Trhk, Thank you for the opportunity to serve you. It was our pleasure!

December 19, 2021

Samantha was a great salesperson to work with, as well as Steve, Tony, and Miguel. Professional, friendly, and fair. Beautiful showroom, More

by Theresa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
Dec 19, 2021 -

Mission Viejo Kia responded

Theresa, Thank you for the opportunity to serve you. It was our pleasure! Happy Holidays!

December 18, 2021

Mission Viejo provided a great services and I was very satisfied. Waiting room was clean and coffee was tasty. More

by jchoi.0045
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Fast and friendly! I appreciate the use of technology to send me a video. They always give me a loaner car. That's very important. More

by maggiesbeachhouse74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

The dealership is fine. Jeff at service is amazing. He took care of me in a way that one would expect from a friend. He has won my business. I highly recommend seeing Jeff if you need anything done to you More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2021

Jeff took great care of me from the moment I got there! I’m never going to another Acura again. More

by bridget.bershad
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Communication and efficiency are very important! Throughout the time from booking appointment to completion. Excellent! More

by DDaquino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2021

Jeff kept me informed throughout my visit and process of inspect. Each person who answered the phone was well mannered and spoke clearly👍😀 More

by gwenblank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Mission Viejo Kia responded

gwenblank, Thank you for the opportunity to serve you. It was our pleasure!

December 06, 2021

Great customer experience, fast service, very professional, attention to details was excellent. I left happy. Thank you! More

by Stoianovgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Mission Viejo Kia responded

Stoianovgs, Thank you for the opportunity to serve you. It was our pleasure!

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