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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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October 15, 2023

Great service, I really liked the video they send of the car and what was checked and how it is like what the brakes and tires are at and how the air filter looks. Thank Jeff! More

by Wakk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 14, 2023

Excellent service, all work done was explained properly. Jeff kept me updated throughout the process and car was ready on time. More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Castrejon
October 13, 2023

Closer than Irvine or Carlsbad and Lyft service for transportation helps greatly. Polite and eager to help. Thank you! More

by climkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 12, 2023

Had a great experience. Everyone was very helpful and polite. They did everything I asked and didn’t try to pressure me into services I did not need. More

by hayley.sand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 10, 2023

very beautiful dealership… Received excellent service today from Jeff. I will be back… And save one of those EV nines for me! I Joe Farris More

by J.a.farris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 08, 2023

Very courteous and attentive service. Everyone is super nice. Jeff is always very pleasant . Thank you More

by cynthiatyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 04, 2023

Outstanding service and Jeff did an amazing job explaining everything that was needed. He truly cares about his costumers. Staff extremely organized. Fast service with high quality. Recommended 100 More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2023

Jeff was a huge help for me. He took his time and answered all of my questions. I would definitely recommend this dealership to others including my family and friends More

by MARINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Castrejon
September 30, 2023

My service advisor Jeff provided me with the best customer service I've had at a service department. After check-in I was escorted to the waiting area. When work was being done, I was provided a link More

by LARRYTVALDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2023

KIA Mission Viejo was great. Jeff Sanchez was fantastic. My EV6 is going there from now on. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.