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This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Mission Viejo Kia - Service Center
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October 15, 2023
Great service, I really liked the video they send of the car and what was checked and how it is like what the brakes and tires are at and how the air filter looks. Thank Jeff! car and what was checked and how it is like what the brakes and tires are at and how the air filter looks. Thank Jeff! More
by Wakk
Employees Worked With
October 14, 2023
Excellent service, all work done was explained properly. Jeff kept me updated throughout the process and car was ready on time. Jeff kept me updated throughout the process and car was ready on time. More
by Na
October 13, 2023
Closer than Irvine or Carlsbad and Lyft service for transportation helps greatly. Polite and eager to help. Thank you! transportation helps greatly. Polite and eager to help. Thank you! More
by climkim
Employees Worked With
October 12, 2023
Had a great experience. Everyone was very helpful and polite. They did everything I asked and didn’t try to pressure me into services I did not need. Everyone was very helpful and polite. They did everything I asked and didn’t try to pressure me into services I did not need. More
by hayley.sand
Employees Worked With
October 10, 2023
very beautiful dealership… Received excellent service today from Jeff. I will be back… And save one of those EV nines for me! I Joe Farris today from Jeff. I will be back… And save one of those EV nines for me! I Joe Farris More
by J.a.farris
Employees Worked With
October 08, 2023
Very courteous and attentive service. Everyone is super nice. Jeff is always very pleasant . Thank you Everyone is super nice. Jeff is always very pleasant . Thank you More
by cynthiatyler
Employees Worked With
October 04, 2023
Outstanding service and Jeff did an amazing job explaining everything that was needed. He truly cares about his costumers. Staff extremely organized. Fast service with high quality. Recommended 100 explaining everything that was needed. He truly cares about his costumers. Staff extremely organized. Fast service with high quality. Recommended 100%. More
by RM
Employees Worked With
October 03, 2023
Jeff was a huge help for me. He took his time and answered all of my questions. I would definitely recommend this dealership to others including my family and friends He took his time and answered all of my questions. I would definitely recommend this dealership to others including my family and friends More
by MARINE
September 30, 2023
My service advisor Jeff provided me with the best customer service I've had at a service department. After check-in I was escorted to the waiting area. When work was being done, I was provided a link customer service I've had at a service department. After check-in I was escorted to the waiting area. When work was being done, I was provided a link to view a video of the inspection on my vehicle. I was not pressured to complete additional recommend services. Extremely satisfied with my service and I will return again! More
by LARRYTVALDEZ
Employees Worked With
September 28, 2023
KIA Mission Viejo was great. Jeff Sanchez was fantastic. My EV6 is going there from now on. Jeff Sanchez was fantastic. My EV6 is going there from now on. More
by Doug
Employees Worked With
