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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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January 12, 2022

Jeff Sanchez is awesome, goes above and beyond with customer service! Jeff is the reason I bring my Acura in for service at MV Acura. More

by angus7117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

Jeff and Miguel are very competent and helpful. They are a credit to the dealership. More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel
January 11, 2022

Fast friendly professional and easy. That's the vest way to describe mission viejo acrura. More

by Robertg7295
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hahn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stepp, John Kim, Joey Sanzone, Mike Spigarelli, Bryan Oh, Adam Colinayo
Jan 11, 2022 -

Mission Viejo Kia responded

Robertg7295, Thank you for the opportunity to serve you. It was our pleasure!

January 09, 2022

Technology and constant communication with the service agent Jeff Sanchez was awesome and much appreciated. More

by Jpinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Mission Viejo Kia responded

Jpinn, Thank you for the opportunity to serve you. It was our pleasure!

January 09, 2022

Jeff did an excellent job, got the repair done less than the time they promised, washed the car and I was on my way in no time. Thank you. More

by abolies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2022

Great customer service and friendly service. They are very helpful and nice with the customers. More

by Jazmin Flores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

Mission Viejo Kia responded

Jazmin Flores, Thank you for the opportunity to serve you. It was our pleasure!

January 06, 2022

Overall good - did a good job of exploring things; the plexiglass and face masks make it hard to hear the rep speaking; battery charger in the waiting area did not work with my laptop - wish there were ou More

by csbva88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2022

Great customer service and in-depth description of services needed. It is certainly not an expensive but I feel it was honest and helpful. More

by Shaboom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2022

Jeff was very helpful and kept me informed on the job that needed to be done on my car More

by Elizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

Great service, very quick. Appreciate seeing the video of the car getting inspected and the detailed follow up More

by Lg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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