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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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January 22, 2022

Amazing service! Very quick and thorough with reviewing the issues with the car and providing guidance on best solutions for service. Highly recommended. More

by Ravi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2022

The appointment process was easy, service was quick, with very reasonable price, and the waiting room was comfortable. More

by ghowildseven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2022 -

Mission Viejo Kia responded

ghowildseven, Thank you for the opportunity to serve you. It was our pleasure!

January 21, 2022

Jeff was great, everyone was very nice. My car was cleaned and ready on time. More

by spoursaid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marty Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2022

I was greeting immediately by a member of the service department. My car was serviced within one hour. Everyone was very professional and friendly and the waiting area was immaculate and quiet. More

by mbsmith1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Mission Viejo Kia responded

mbsmith1210, Thank you for the opportunity to serve you. It was our pleasure!

January 19, 2022

My service was handled efficiently, timely, and with good customer service attitude. In the excellent car wash of our 2019 RDX was an extra nice bonus. More

by kjmcelroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Mission Viejo Kia responded

kjmcelroy, Thank you for the opportunity to serve you. It was our pleasure!

January 18, 2022

Jeff was very professional and courteous!Great Jeff was very professional and courteous! Great experience dealing with him. Excellent customer service. Awesome! More

by gloj8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2022

Excellent service from Jeff and Bryan, very impressed by the video conducted by the technician. Highly recommend to all my friends and family More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Oh
Jan 16, 2022 -

Mission Viejo Kia responded

Michael, Thank you for the opportunity to serve you. It was our pleasure!

January 15, 2022

They were very easy to work with. No complaints at all. We will be coming back More

by Shieks_81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Great service. The video of the work being done is a great idea and helped me understand what the mechanic was working on. More

by Pjnoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2022

Very happy with the entire experience. Jeff has been great to work with. Every time we have an interaction, he is very professional. My wife and I really liked the video of our car getting serviced. More

by Rodolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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