Mission Viejo Kia - Service Center

Friendly service. Honored coupon from other dealership. The video showing what was inspected is very useful. The video showing what was inspected is very useful. More

Jeff was quick to greet me and very professional. He quickly assessed my situation and kept me informed of the progress of of car throughout. He called to inform me that my car was ready for pickup. I quickly assessed my situation and kept me informed of the progress of of car throughout. He called to inform me that my car was ready for pickup. I truly enjoyed working with Jeff today. More

Jeff was very prompt, courteous & professional. Will Jeff was very prompt, courteous & professional. Will definitely come back again. Also appreciated the video of the service on my car. Jeff was very prompt, courteous & professional. Will definitely come back again. Also appreciated the video of the service on my car. More

This dealership takes good care customers. Both customer service and technician personels are great, work fast, and responsible. They even sent me a link to a video in which the technician told me of what h service and technician personels are great, work fast, and responsible. They even sent me a link to a video in which the technician told me of what he was checking and working on my car. I very like their service. More

Great service cost of service less than I expected. Unable to resolve issue with the clock Unable to resolve issue with the clock More

Jeff was very professional and kind. Everything was done timely. I appreciate all of his help! timely. I appreciate all of his help! More

Jeff Sanchez is a caring, accommodating service manager that provides the necessary information on the status of your vehicle without pushing additional work items and expense. The dealership also does an that provides the necessary information on the status of your vehicle without pushing additional work items and expense. The dealership also does an excellent job of keeping you informed of the progress of your service while you wait via text and sometimes, a personal chat. Wait time was also reasonable, just over an hour including a wash. More

Service advisor was very attentive and helped answer all my questions. I liked that a video was provided for vehicle inspection, and advisor reviewed inspection report with me before before keys were return my questions. I liked that a video was provided for vehicle inspection, and advisor reviewed inspection report with me before before keys were returned. More

I came in for an oil & filter change. Miguel was very nice and friendly. He listened to my concerns and tried his best to resolve it. The service was quick and the technician, Brandon, sent a very detail nice and friendly. He listened to my concerns and tried his best to resolve it. The service was quick and the technician, Brandon, sent a very detailed video about the inspection for me to review which was awesome. Overall, I’m very happy with the car maintenance service provided and the excellence customer service trom MV Acura team. I’ll definitely recommend them!!! More

Excellent service all around. From arrival to departure, the experience was professional, informative, and overall joy! the experience was professional, informative, and overall joy! More