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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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February 18, 2022

Jeff was friendly and informative and I will definitely return for service on my vehicle. He checked my vehicle service history and provided a video inspection (great feature) and matched a competitors pr More

by mailjessg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

They are prompt, attentive and courteous. I like the video about my car. Jeff was great at explaining everything to me. More

by Msjulie2555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2022

Really appreciate the detailed attention from Jeff and the service department at MV Acura. Service was great More

by T-Bone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. We are touched with gratitude for your positive feedback! The time you have taken to share your experience with others is very much appreciated.

February 10, 2022

Jeff and the team were great to work with. This was a post purchase visit to get a few things done from my certified used car purchase. My car looks fantastic and the whole experience has been great. Thi More

by michellecorrell1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. We are touched with gratitude for your positive feedback! The time you have taken to share your experience with others is very much appreciated.

February 08, 2022

The staff is super courteous and hospitable ~ there was no waiting as a representative promptly came out to greet me. Though no loaner was available, they accommodated us with Lyft service. Overall, wonder More

by david.thanhanvo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2022

Overall very good service experiences, just comparatively expensive prices, but no different than any other dealers. More

by 43long43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2022

Appreciated the video overviews & walkthroughs of all service and maintenance recommendations and corrections - thanks again! More

by allanpat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. We are touched with gratitude for your positive feedback! The time you have taken to share your experience with others is very much appreciated.

February 01, 2022

Helpful overall, service is great. Fast and helpful with everything asked for. No twist and running around More

by desiync400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Colinayo
January 30, 2022

Service here was really good even excellent today. Very smooth and next level tech to let me know what they were seeing. A+ More

by T-Bone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2022 -

Mission Viejo Kia responded

T-Bone, Thank you for the opportunity to serve you. It was our pleasure!

January 28, 2022

Very Professional and was impressed with the way they use a video to show the work you need done on your car. More

by Wesiguchi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2022 -

Mission Viejo Kia responded

Wesiguchi, Thank you for the opportunity to serve you. It was our pleasure!

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