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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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March 23, 2022

Arrived before my appointment and Saul greeted me immediately and took our car in for service. I’ve been here before and the service time was definitely faster than before. The car was in for just ro More

by RDX_19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 22, 2022

Great service, friendly staff, nice waiting room with a vending machine, and complimentary coffee and water. More

by TK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 22, 2022

Friendly, helpful, on time (actually early). Nice waiting room, very happy with service and will return More

by Kastner7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2022

We own two Acura RDX’s and both have been serviced at Mission Viejo Acura. The service has always been excellent. Every member of the service team has been professional and courteous. Appointments are ea More

by jrmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

I like the fact that Mission Viejo Acura’s facility is always clean and the customer service is outstanding. More

by lneishi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2022

Jeff was very thorough and efficient. I explained how I have been an Acura owner for about 3 decades and how important customer service is to me. He met me at my needs and delivered. More

by LilianaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 19, 2022

Jeff at Mission Viejo Acura is an awesome person. He is knowledgeable and very professional. My experience at the dealership today was great. Will definitely stop by next time for any service request More

by Thes4s67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2022

Very Clean facility, good coffee machine, knowledgeable and efficient staff. Good service overall. Will come back. More

by josephiorio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 17, 2022

Excellent service once again I’m always pleased with the service I receive at this dealership More

by Richardalongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

Everything was Excellent from Jeff our service advisor. From start to finish he kept us informed and explained why certain things needed to done or could wait. Excellent Acura Dealership! More

by michael_druse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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