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This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Mission Viejo Kia - Service Center
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June 20, 2022
Saul and the service team at MVA are the best in the business. Saul is always on top things and goes out of his way to help his customers. Thank you!! business. Saul is always on top things and goes out of his way to help his customers. Thank you!! More
by Dilshan
Employees Worked With
June 17, 2022
My experience with Acura is most excellent! !! Everyone was friendly and greeted me warmly and asked if I needed help. Especially Jeff Sanchez who is super knowledgeable, and extremely helpful! !! Everyone was friendly and greeted me warmly and asked if I needed help. Especially Jeff Sanchez who is super knowledgeable, and extremely helpful! Jeff carefully explain the procedure, process and inspection video when servicing my 2004 Acura MDX. (Still running strong) Jeff showed me waiting lounge with vending machine, restroom and of course the coffee station. While I waited, I decided to check out the new Acura MDX type S. In which a couple of salesperson happily answered all of my questions! I received a text with a inspection video of a mechanic showing me the various problems with my car in meticulous details. In which I found very informative and innovative!!! Acura service department is very fast and efficient! Everything went smoothly and I am greatly impressed and satisfied with their service!!! More
by Johnny
Employees Worked With
Other Employees :
Michael Stepp, Bryan Oh, Julio Oceguera
June 04, 2022
Wonderful personalised service from Jeff Sanchez during my Insurance repairs. Excellent Service and Attention to Detail. gg my Insurance repairs. Excellent Service and Attention to Detail. gg More
by MVACURA
Employees Worked With
May 12, 2022
Great experience, fixed everything, it was fast and easy Jeff was helpful and gave us the correct information about our car easy Jeff was helpful and gave us the correct information about our car More
by Familyszekely
Employees Worked With
April 26, 2022
Jeff kept me posted about my car and made my concerns were rectified. He's an awesome guy to work with. I look forward to working with Jeff again were rectified. He's an awesome guy to work with. I look forward to working with Jeff again More
by araffijandi
Employees Worked With
April 24, 2022
Good service. Friendly, competent staff and available for servicing on my schedule. Facilitated my need for a ride home. Friendly, competent staff and available for servicing on my schedule. Facilitated my need for a ride home. More
by Leslie7647
Employees Worked With
April 24, 2022
Jeff was incredibly helpful and thorough. He listened to my needs and followed up well. I appreciated the loaner MDX as well. A+ He listened to my needs and followed up well. I appreciated the loaner MDX as well. A+ More
by Bbmack
Employees Worked With
April 23, 2022
Jeff seems honest and is great to work with. I appreciate the video from my technician. I appreciate the video from my technician. More
by bhmathewson
Employees Worked With
April 21, 2022
Jeff Sanchez is so helpful and courteous! He was very attentive to all of the issues I brought up about my car and was very thorough about explaining to me about what the diagnosis found and He was very attentive to all of the issues I brought up about my car and was very thorough about explaining to me about what the diagnosis found and what needed to be done. When I returned later and was waiting to talk to Jeff, another member of the service team saw me waiting and made sure I was being helped. After the service, my car was washed and cleaned very nicely, including tire dressing. I am quite impressed with the customer service I received from Jeff and the service department at Mission Viejo Acura. More
by A.J.
Employees Worked With
April 20, 2022
Great service. Jeff knows his business and always follows through and makes sure the work is done right. Jeff knows his business and always follows through and makes sure the work is done right. More
by Mikegmccoy
Employees Worked With
