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This rating includes all service center reviews, with more weight given to recent reviews.
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982 Reviews of Mission Viejo Kia - Service Center
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August 29, 2022
Jeff is the best service advisor I’ve ever had in my life. Extremely professional and the best help I could ever ask for. I trust him a 100% and will always look for him for all needs with my Acura. I a life. Extremely professional and the best help I could ever ask for. I trust him a 100% and will always look for him for all needs with my Acura. I am so lucky to have found him to guide and help me. He is just incredible!!! THANK YOU JEFF!!! More
by Elsa Medina
August 27, 2022
Jeff was wonderful to work with! Phenomenal customer service! He should get a raise! Five stars! Phenomenal customer service! He should get a raise! Five stars! More
by Sidca11
Employees Worked With
August 24, 2022
Jeff was very prompt and professional when I arrived. Service was efficient. Location was comfortable to wait for my vehicle to be serviced. Loved the text message updates. Service was efficient. Location was comfortable to wait for my vehicle to be serviced. Loved the text message updates. More
by Jaine
Employees Worked With
August 16, 2022
Jeff was very helpful and knowledgeable. He changed my key remote battery and walked me through everything! He changed my key remote battery and walked me through everything! More
by Clare_427
Employees Worked With
August 12, 2022
From the time that I arrived at my service appointment until my car was ready, Jeff kept me informed. The whole process was easy and effortless. Jeff is a true professional! until my car was ready, Jeff kept me informed. The whole process was easy and effortless. Jeff is a true professional! More
by a.ebuhardt
August 12, 2022
I received great service at Mission Viejo Acura! They did a great job explaining how they evaluated my car and made the necessary recommendations. Loved the video! Staff was very helpful and provi They did a great job explaining how they evaluated my car and made the necessary recommendations. Loved the video! Staff was very helpful and provided overall excellent service. More
by the.neighbours
Employees Worked With
August 05, 2022
Professional and detailed. They take great care of you and I love the videos they send of your car while they are working on it. They take great care of you and I love the videos they send of your car while they are working on it. More
by Tara Byrne
Employees Worked With
July 30, 2022
I purchased my car from this dealership and have been coming back for service ever since. I could have it serviced closer to my home, but the customer service has been better here. Thanks for taking ca coming back for service ever since. I could have it serviced closer to my home, but the customer service has been better here. Thanks for taking care of me. More
by Waters
July 29, 2022
As a waiting customer the time went faster than expected and he was friendly and efficient. and he was friendly and efficient. More
by Julie B
Employees Worked With
July 17, 2022
Very clean, courteous staff, professional and friendly service. Like the videos from mechanic. Will come back service. Like the videos from mechanic. Will come back More
by luribe11
Employees Worked With
