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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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October 30, 2023

This dealership is super nice and very professional. I’ll be a returning customer for sure More

by mee4real
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2023

Jeff and the team were very helpful in fixing my vehicle. My car is now running great. Thanks again! More

by sammyknapp
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2023

They pay attention to detail. Extraordinary customer service with all the little touches. Friendly and caring. More

by TaraPrimus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Department Workers
Oct 29, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 29, 2023

They are the best always! Jeff was really kind and generous. My car is also a perfect form now. Thanks team! More

by Junsoo Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2023

Jeff Sanchez is fantastic and knows my Acura and very friendly and excellent with customer service. More

by Sandy J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 27, 2023

Jeff Sanchez is the best service advisor you can have. Thank You for 20+ years of service More

by jmanneh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert the Tech
October 26, 2023

Very informative, and helpful. Jeff explained the process and what how long the wait would be. He stayed in touch and kept me updated constantly. They were worried about a potentia More

by Nadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cervantes, Bryan Chin, Ivan Castrejon
Oct 26, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 26, 2023

Jeff Sanchez was so amazing today. Kia of Mission Viejo has the best people. Jeff was so helpful and nice and it was a quick visit for service too. Their support people are also great. More

by ToyProfessor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cervantes
October 21, 2023

Dealership is clean, friendly, and professional. Jeff was very polite and kept me updated on my vehicle at all times. They did not seem too busy to attend to me like other dealerships. More

by scshrk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 20, 2023

Had it towed to the dealership with problems, called the next day and they were fixing it up immediately. Hassle free and Jeff was keeping me updated and taking care of me every step of the way. More

by Lane Allison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

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