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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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September 23, 2022

They are efficient, friendly and facility is very clean and orderly. Their work quality is excellent. More

by Piggy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Saul has been helping me for a few years now. He’s always very professional and helpful! More

by U043446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Saul is very ethical - an outstanding service manager. We have been pleased with the services of Mission Viejo Acura ever since we purchased the former owner’s personal vehicle. More

by Jrajcic
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Saul was welcoming and helpful. I was in and out quickly. The car was ready the same day. I am very happy with the service Saul provided. More

by Isidro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Saul was so professional in helping me to get a ride to the mall. He arranged an uber to give me return ride. He was willing to rewash my car if I wanted to have that done. He kept in touch with communicat More

by 00linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver
September 23, 2022

Service was thorough & efficient. Respondent well when ask for loaner while our car was being worked on! More

by raymundtrebels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2022

This dealership has changed my opinion. This is our second lease. First round was painful, second round amazing. The service is generally very good. Today was exceptional. Thanks Jeff More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2022

The dealership is really good. The support staff is welcoming and I would recommend Acura Mission Viejo to my friends. More

by Indraneel adnaik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

August 31, 2022

Excellent Service Department! Our vehicle was serviced promptly and efficiently. I am grateful we chose Acura Mission Viejo as our Dealership! Thank You Jeff for your expertise. More

by susan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2022

Jeff is the best service advisor I’ve ever had in my life. Extremely professional and the best help I could ever ask for. I trust him a 100% and will always look for him for all needs with my Acura. I a More

by Elsa Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Chung
Aug 29, 2022 -

Elsa Medina responded

Jeff is the best service advisor I’ve ever had in my life. Extremely professional and the best help I could ever ask for. I trust him a 100% and will always look for him for all needs with my Acura. I am so lucky to have found him to guide and help me. He is just incredible!!! THANK YOU JEFF!!!

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