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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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October 27, 2022

Saul in the Service Department has always been exceptional and been very helpful each time. I would recommend Saul to anyone who needs a service done. He’s the best! More

by Dilshango
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Austin
October 27, 2022

I appreciated the detail when they looked at the car and how quick service was performed. Also the video is a nice touch. More

by gsquires
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 10, 2022

Great customer service. Was not pushing and made it is for us to purchase. My husband and I couldn’t go together and they were able to work with us. More

by H.ROSA64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Colinayo
Oct 10, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 05, 2022

I am really happy with buying car with you guys. Very helpful and honest Thank you very much I will definitely recommend this dealer to my friends and family More

by Vijay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stepp, Bryan Oh, Adam Colinayo
Oct 05, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

October 01, 2022

The staff of Mission Viejo Acura are friendly, Knowledgeable, courteous, and professional. They respond to our needs, answer our questions, and make the service experience a pleasant and informat More

by Susan Stern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Spigarelli
Oct 01, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

September 30, 2022

Jeff took care of my car and resolved my issue in time. Appreciate his service. Would like to visit back. Also i like the video message through mobile detailing the actual issue and action items to be take More

by Siva Gunturu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

I have been with the dealership for four years. Excellent service and very kind staff. More

by Morris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2022

MV Acura is the best dealership I’ve been to. The service is top notch. My service advisor Saul is always helpful and knowledgeable. And I LOVE that the the tech working on your car sends you More

by Rona Sarah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio
September 24, 2022

Efficient and friendly staff, Saul sent the video and technician explained everything clearly. I like the automated process, keep up the good work. Tire prices were competitive so I went for Acura putt More

by Bobheinze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

September 23, 2022

Jeff and Fernando were good listeners. They zeroed in on the problem and had me in and out the same day. Great guys great company. More

by Bccook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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