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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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March 11, 2023

Saul has a professional warm approach and took care of business as expected. Highly recommend. More

by Macleanassoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

I took our TLX to Mission Viejo Acura to see if it needed a new battery after AAA gave me a jump start. Upon arrival Saul remembered me from previous visits and addressed me by name and I was very pleased. A More

by korbel1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Saul did a great job in helping us get out car worked on. Thank you so much!! More

by heathermlogsdon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

The service was completed in the timeframe that was given. I like that the technician can simply text you any needed additional maintenance items for approval. The waiting area was pleasant as well. I More

by vb4suth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

The staff was professional, friendly and efficient. They took good care of our vehicle and kept us informed throughout the entire process. More

by Mr14318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Friendly, nice and clean waiting area - the videos are great to see work that needs to be completed More

by Mike y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Staff is always super friendly. Great service and communication. Saul was a great help. Thank you More

by Kim C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

Bought in my car for service. Everything was efficient finished when promised I was in and out within an hour or so More

by desiync400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Colinayo
January 17, 2023

This was my first experience with the service department at this dealership, and It was excellent. I would highly recommend them! More

by rjones
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician #824
Jan 17, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was pleasure!

December 19, 2022

The dealership handled everything professionally and I was completely satisfied. Roman did a great job. More

by nbenedetti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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