Back

Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

Sort by
May 20, 2023

Taking my car to Mission Viejo Kia was nothing short of a great experience! Saul was professional, friendly, helpful, and even sent a video of my car as work was being done, so I knew what was happening. He More

by cbess.sorensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

Great service. Everything was done on time and there is a video confirmation of the work done. More

by Roman Zaikin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

I had to bring in my car for a oil change. Recieved service immediately. Great service. More

by barientos5762
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Colinayo
May 01, 2023

Took my car for a flat. Service was quick gave me a loaner car. Always a pleasure to work with them More

by desiync400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Colinayo, Alex Cervantes
March 31, 2023

Quick and efficient. Identified a problem I wasn’t aware of and got it taken care of. More

by thumstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cervantes
March 28, 2023

I only waited about an hour. Work was completed right away. I received a text about recommendations for additional work. This was also done within the time frame. More

by Mdane1@cox.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 27, 2023

Saul is amazing and always there to assist Very quickly. He is an asset to your team and is truly appreciated. More

by Amir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2023

They always provide excellent service and are always very friendly and helpful! I would recommend them. More

by Kelly G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
March 16, 2023

Saul is very professional, knowledgeable and helpful at all times. He is a pleasure to deal with. We will only bring our car to Mission Viejo Acura. More

by joannekgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

March 11, 2023

Saul was highly communicative. Once he realized that my service would be delayed, he swiftly offered up a loaner vehicle More

by JCU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
15
...