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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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June 26, 2023

Ivan got the car in quickly, identified the problem, and made sure that the problem was fixed before returning the car. Great help. More

by c_landino
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Daniel Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan Castrejon
June 24, 2023

The Kia Mission Viejo dealership is clean, bright, modern & has a friendly, welcoming staff. I love the video they send of your car as it's going through the service process. Genius!! More

by gravelle411
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Being treated like a valued customer instead of a number. Thank you for your professionalism. More

by junior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cervantes, Bryan Chin
June 24, 2023

Excellent customer service thank you for your all good services my car was super clean and running like new More

by Allenbitar789
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cervantes, Bryan Chin, Ivan Castrejon
June 24, 2023

Fantastic Service Experience, Saul and his team are always Friendly and helpful and take care of customers. 5 Stars! More

by Terry Mohamadi
Workmanship
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Hahn, Bryan Chin
June 24, 2023

Excellent, quick service here at Kia Mission Viejo. Made appointment the day before and my rear shock was changed the next day by noon with a car wash. Saul my service advisor was friendly and answere More

by Bott24
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

They have friendly and efficient people. Prices are reasonable. Good service department with easy scheduling. I recommend them. More

by MVdogluvr
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Sanchez
June 23, 2023

This is my second time coming to this location and since Jeff took care of me last time, I followed up with him. I'm sure there are lots of people he deals with daily however, I really appreciate the custom More

by ortegaivan91
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert (Service tech)
June 23, 2023

Going in for a service was made quick and easy, even provided a video with updates on my car, definitely a place to recommend and especially with Alex. More

by YuridiaZ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Alex Cervantes
June 22, 2023

Everyone was courteous, and they did a great job! They communicated and explained the results of their inspection. Overall, I was impressed. More

by CC
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
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