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Mission Viejo Kia - Service Center

Mission Viejo, CA

4.9
981 Reviews

981 Reviews of Mission Viejo Kia - Service Center

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July 10, 2023

We are happy a KIA opened in our area! Great staff and customer service! Ivan was helpful and informative with my vehicle needs for future service. More

by Maldonadomom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2023

I had a quick, easy and efficient maintenance appointment with Mission Viejo Acura. 10/10. More

by Millie.amilcar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cervantes
July 02, 2023

Ivan was incredibly helpful! We will be back to buy a new car very soon. More

by kavana1368
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

This was by far the best dealership experience I have had. So nice and communicative. I appreciate the sincere care and genuine consideration taken for me and my car. More

by 1erica.charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Great service and quick feedback. So nice to go a dealership that is honest. Thanks More

by rlgaedicke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

I absolutely love coming to this dealership. I took my wife’s car in for service and the level of service and experience is always great. I especially appreciate having Jeff Sanchez as my serv More

by Tom J
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

The only issue I have had with my new vehicle has always been the quality of the dealerships themselves. From stupid markups causing me to buy out of state to a decidedly cheap feeling in their service depa More

by surgicat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Actually took me seriously when I told them about a problem I think my car had. Respected my choices on the services I chose for my car to receive when it came down to it. More

by Kennedy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Ivan in service was amazing. Would go back just for the experience he provided and the quality of service provided. Great experience overall. More

by Carl Cassidy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

June 26, 2023

The best Kia dealership- I had gone to another location before this opened up and had bad experiences with them not checking the fluid levels and tire pressure even though they said they did (fluid levels More

by Melanie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

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