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981 Reviews of Mission Viejo Kia - Service Center
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July 17, 2023
Ivan Castrejon is the most helpful & considerate person I have ever dealt with! I am so grateful & will tell everyone to go to your new location!! Thank you Ivan. Madeline Farber have ever dealt with! I am so grateful & will tell everyone to go to your new location!! Thank you Ivan. Madeline Farber More
by notaro1944
July 15, 2023
First time visiting this dealership. Jeff and rest of staff were helpful and professional. Jeff communicated with me throughout my wait. My car was finished in the time he said it would Jeff and rest of staff were helpful and professional. Jeff communicated with me throughout my wait. My car was finished in the time he said it would be. I am happy to refer Jeff and the dealership. My experience was seamless More
by lgentile2011
Employees Worked With
July 15, 2023
The dealership will be great once they work out a few bugs and finish construction. The guys did a great job on my car and Ivan was great. The only issue I had was I could not get a hold of Ivan on the bugs and finish construction. The guys did a great job on my car and Ivan was great. The only issue I had was I could not get a hold of Ivan on the number on the card. When I called the dealer directly I got put on hold and no one ever came on. Look looked clean and really great when I picked up. Nice to have a dealership closer to home. More
by C Bovich
Employees Worked With
July 13, 2023
Jeff is knowledgeable and helpful! Quick service. Can’t wait to make this our home base. Quick service. Can’t wait to make this our home base. More
by suzannebmckay
Employees Worked With
July 13, 2023
Ivan was really helpful and friendly. It was my first time there at the dealership and I am a first time car owner. He helped me understand what work was being done, how much it would cos It was my first time there at the dealership and I am a first time car owner. He helped me understand what work was being done, how much it would cost, and how long everything would take. I would come back again. Thanks Ivan! More
by Elizolopez723
Employees Worked With
July 13, 2023
I’ve been waiting for a Kia dealership close to my house and now I’ve got one. I got an appointment right away and my service manager, Jeff, was informative and efficient. and now I’ve got one. I got an appointment right away and my service manager, Jeff, was informative and efficient. More
by kimberlyannpope
Employees Worked With
July 12, 2023
Very courteous ,professional and friendly. Good experience. Will definitely recommend to my friends and family. Good experience. Will definitely recommend to my friends and family. More
by Deb
July 11, 2023
Great service, didn’t feel pressured to go overboard, they offered exactly what I needed. Kind staff, quick, and the car wash after service is a great touch. Will return regularly! they offered exactly what I needed. Kind staff, quick, and the car wash after service is a great touch. Will return regularly! More
by R2D2Niro
Employees Worked With
July 11, 2023
Thumbs up for Jeff’s handling of my service issue as well as for the technician who road along with me to listen to the abnormal noise and fix the problem. I will continue to bring my MDX to the dealership as for the technician who road along with me to listen to the abnormal noise and fix the problem. I will continue to bring my MDX to the dealership as long as they continue to service Acura’s. More
by Bill W
Employees Worked With
July 11, 2023
Jeff provided really excellent service. He Answered all of my questions knowledgeably. I also appreciated the shuttle service. I was really unhappy to discover that all my preset radio st He Answered all of my questions knowledgeably. I also appreciated the shuttle service. I was really unhappy to discover that all my preset radio stations were gone. After 2 very long attempts, I still not have found the stations and set them.as presets. More
by taxwizmv
Employees Worked With
