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This rating includes all service center reviews, with more weight given to recent reviews.
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981 Reviews of Mission Viejo Kia - Service Center
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June 24, 2024
Great service from Ivan! ! He helped me make an appointment and gave a great service when I took my car in. Very professional and knowledgeable explained everything they did a ! He helped me make an appointment and gave a great service when I took my car in. Very professional and knowledgeable explained everything they did and even what my car needs. I am very happy with the service I was provided at Mission Viejo Kia. More
by Eli Herrera
Employees Worked With
Ivan Castrejon
November 15, 2023
Wonderful! !! Very quick and efficient. Customer service was above board. All dealerships should operate in such a manner !! Very quick and efficient. Customer service was above board. All dealerships should operate in such a manner More
by jaywilliams4343
Employees Worked With
November 13, 2023
Very happy with overall staff and the service at MV Kia. Will definitely be back. Will definitely be back. More
by plynch50
November 12, 2023
Wonderful customer service. Kind attentive . Listens to concerns. Sent car to get me. Coffee and snack area. Kind attentive . Listens to concerns. Sent car to get me. Coffee and snack area. More
by dixiesparks
November 03, 2023
Great service, kept me informed at every step. Texting with Jeff in service made things so simple. Getting the Lyft ride really helped. Short videos from the service technicians are really help Texting with Jeff in service made things so simple. Getting the Lyft ride really helped. Short videos from the service technicians are really helpful, especially if you don't really know much about cars More
by dudefam
Employees Worked With
November 01, 2023
Jeff was very helpful and service was completed quicker than expected. I will definitely return for future services. than expected. I will definitely return for future services. More
by 1yeeha
Employees Worked With
November 01, 2023
These guys run a good shop - very honest and competent. I appreciate the video reports they send out detailing what they have done to the car and its condition. Highly recommended. I appreciate the video reports they send out detailing what they have done to the car and its condition. Highly recommended. More
by MrClean
November 01, 2023
I dropped off my Telluride the night before my service appointment , I received at text in the morning on what service they were preforming and received a video of the work done , my car was ready when th appointment , I received at text in the morning on what service they were preforming and received a video of the work done , my car was ready when they said they would . I highly recommend Mission Viejo Kia for service‼️ More
by kencrane2
October 31, 2023
Jeff from mission viejo kia was awesome. I went to my 8am appointment and was greeted by Jeff who asked me a few questions in regard to my vehicle’s maintenance and took care of me right awa I went to my 8am appointment and was greeted by Jeff who asked me a few questions in regard to my vehicle’s maintenance and took care of me right away. He also broke down everything the service included and also what to look forward to the next time I return for service. Jeff also gave me some tips for my AC and car cleaning. Definitely recommend him for anyone looking for excellent service and professionalism. Thank you Jeff More
by Christal0912
October 30, 2023
Brought my Kia in on a recall notice. Jeff was very helpful. Will definitely be back! Jeff was very helpful. Will definitely be back! More
by webscopro
Employees Worked With
