Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo Kia
Mission Viejo, CA
3,028 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,028 reviews
July 21, 2023
Best service I ever experienced with a dealership. Jeff instantly directed where I needed to park as well made the environment way more inviting. This was a striking contrast to my previous dealership Jeff instantly directed where I needed to park as well made the environment way more inviting. This was a striking contrast to my previous dealership Jacksonville Kia North Carolina. I received a video on what was accomplished throughout the whole process . This service center takes pride in what they do and how acomindating they are. More
by space1305
July 21, 2023
Daniel was an absolute treasure to work with. He was honest, helpful and a pleasure. I would HIGHLY recommend he and the dealership with no hesitation. He was honest, helpful and a pleasure. I would HIGHLY recommend he and the dealership with no hesitation. More
by Neletarte-shopping
July 20, 2023
Above & beyond service with a luxury dealership acumen. Customer care is excellent. Thank you Jeff Sanchez 🌟🌟🌟🌟🌟 Customer care is excellent. Thank you Jeff Sanchez 🌟🌟🌟🌟🌟 More
by Andre Anthony
Employees Worked With
July 20, 2023
I love the new Kia in MV! It’s convenient and the staff is great. I had the best experience as a first time customer at this location getting my car serviced. Jeff went above It’s convenient and the staff is great. I had the best experience as a first time customer at this location getting my car serviced. Jeff went above and beyond my expectations. I’ll definitely be back and will recommend to family/friends. More
by c.rod12490
July 20, 2023
Cooper and Samantha were great. They delivered what they promised. They went above and beyond what you would expect from a dealer. Well worth the drive, you have earned customers fo They delivered what they promised. They went above and beyond what you would expect from a dealer. Well worth the drive, you have earned customers for life. More
by CBS450F
July 19, 2023
I am so happy to have a dealership close to where I live. Ivan Castrejon provided great service, took the time to explain the service, and answer my questions in a friendly and professional maner. Even with Ivan Castrejon provided great service, took the time to explain the service, and answer my questions in a friendly and professional maner. Even with construction being done in the building I felt more comfortable at Mission Viejo Kia than the dealer I was using for car service. More
by rsmrhiggins
Employees Worked With
Ivan Castrejon
July 18, 2023
Rooz did an outstanding job of explaining all the details. This is my 4th car from a Patterson dealership and I’ve always been treated well! details. This is my 4th car from a Patterson dealership and I’ve always been treated well! More
by Kjtonai
July 18, 2023
I've been a supplier for Auto Dealerships for over 40 years and have dealt with just about every personality imaginable in this industry but I give Rooz 5 stars+. It doesn't get better than this folks. years and have dealt with just about every personality imaginable in this industry but I give Rooz 5 stars+. It doesn't get better than this folks. Also, I have known John Patterson the owner for as long as I have been in this industry. This is a quality Dealership owned by an Individual who doesn't play games. You can rely on his word as well as the employees that he has working there. If you're looking to purchase a car this is the place that you will get an honest deal. Fernando the parts manager has been at this dealership for over 20+ years and has gone through 3 ownership changes as well and there's a reason that he is still here. More
by steve
Employees Worked With
July 17, 2023
Daniel was extremely helpful and informative! He gave me a lot of great information about the products available and services of Kia MV! Already recommended family currently looking! He gave me a lot of great information about the products available and services of Kia MV! Already recommended family currently looking! More
by Taginc07
