Mission Viejo Kia

I had a great experience. Jacob was very communicative and efficient. Everyone at the dealership made sure I was taken care of and all information was clearly explained Jacob was very communicative and efficient. Everyone at the dealership made sure I was taken care of and all information was clearly explained More

Very to the point and helpful all around! Definitely recommend getting helped by her next time. Definitely recommend getting helped by her next time. More

Samantha was so helpful, patient, and informative. She went out of her way to make sure that my purchase was exactly what I wanted. When I had questions, she answered them honestly and with all of the She went out of her way to make sure that my purchase was exactly what I wanted. When I had questions, she answered them honestly and with all of the information I needed to make the best decision for me. I had been to many dealerships right before I came to MV Kia, and I walked away feeling like someone was trying to take advantage of me. I never felt that way with Samantha. I told her what I wanted and that I was financing with my credit union and she never tried to change my decision or ever. Thank you for making this experience so easy and great!❤️ More

Jacob was super helpful. He provided thorough information, and made my car buying experience simple, and even fun! He provided thorough information, and made my car buying experience simple, and even fun! More

Do NOT buy a car from this dealer. We purchased a 2025 K5 EX and they were very efficient during the purchase.That was the end of their helpfulness.We picked up the car and we were not We purchased a 2025 K5 EX and they were very efficient during the purchase.That was the end of their helpfulness.We picked up the car and we were not given adequate instructions on the operation of the features.They let us drive 150 miles home with the tires inflated to twice what they should be.We called the dealership,including the manager ,Steve ,over seven times and never got a response.We are still waiting for a response for over a week. More

Wonderful experience with Sam! Was referred by a friend and so glad I went with the KIA! Was referred by a friend and so glad I went with the KIA! More

We had a fantastic experience with Samantha and Kia Mission Viejo. We were able to make all of the arrangements in advance and then drive down from Los Angeles to pick up the car. They made the experie Mission Viejo. We were able to make all of the arrangements in advance and then drive down from Los Angeles to pick up the car. They made the experience as smooth and easy as could be. The dealership is huge, clean, modern and beautiful. Samantha went the extra mile to pull the car in this choice photo spot, get out the big bow and take this fantastic picture of our 16-year old with her certified preowned 2024 Kia Seltos. Thank you, Samantha and Kia Mission Viejo!!! Chloe adores her Kia!! More

The dealership was clean and well staffed and the waiting area had snacks and drinks for customers. Jacob gave was great customer service and answered all our questions. He made getting our new car a great area had snacks and drinks for customers. Jacob gave was great customer service and answered all our questions. He made getting our new car a great experience. More

What a nightmare. 5 hours of pressure. Don't show up with a pre-approval or cash. They stll do a hard credit check or appication as they call it because they don't 5 hours of pressure. Don't show up with a pre-approval or cash. They stll do a hard credit check or appication as they call it because they don't know you. Finally gave in. They assured me it would not affect my credit. It did Samantha and it's there for 2 years. I am so happy I was not totally worn down and left. More