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Mission Viejo Kia

Mission Viejo, CA

4.9
3,028 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,028 reviews

August 05, 2023

Amazing dealership! Really work with you to get you the car and price you want. More

by Natalie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Sanzone, Ryan Taylor
August 05, 2023

We had a great experience purchasing our new Kia Telluride! Bryan Oh was extremely helpful and wonderful to work with! He made the car buying process enjoyable! More

by shellylhannon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan Oh
August 03, 2023

Fast, efficient and reliable. Greeted me immediately and had my car serviced in the time quoted! More

by hamle216
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
August 03, 2023

Ivan was very polite and helpful. I came in for an oil change. I loved the video they took showing me my car, brakes, struts, etc. My service took far longer than stated. I was quoted More

by A.H.
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Ivan Castrejon
Aug 03, 2023 -

Mission Viejo Kia responded

A.H., Thank you for the opportunity to serve you. We apologize for the length of time your service took. The staff was called in for a meeting this morning regarding your well received feedback. Thank you for letting us know. We strive to provide excellent service and with suggestions and points of view from our customers, we will continue to work towards that goal. It was our honor to serve you, Mission Viejo Kia Customer Service

August 03, 2023

My experience was seamless thanks to the team at Kia Mission Viejo! Thank you Rooz and the entire team for your transparency and ease of purchase. More

by MH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roozbeh Behrangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Safue Alailima
Aug 04, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

August 02, 2023

Jeff provided great customer service from my initial phone call to the dealer all the way through completion of the work being done. It was a pleasure working with him and would be happy to work with hi More

by Mdustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

August 02, 2023

Excellent customer service. Friendly helpful knowledgeable. Hopefully mechanics are knowledgeable and thorough. Love the video and car wash. Little but still nice. Thank you. More

by Debbi
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2023

Bryan was absolutely excellent at helping us find the car we need. From beginning to end, his professionalism, competence, and kindness were clear to see. He is someone I’d recommend friends and family to co More

by sean
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Oh, Safue Alailima, Cooper Nelson
August 02, 2023

Bought a car here five years ago and I’ve been coming to this dealership ever since for service. Jeff always goes out of his way to make sure the experience is positive, patiently explaining service recomme More

by Sunnydays92692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

Samantha and her team were great! She took care of us and we ended up with a nice Forte GT. Time to go drive! More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

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