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Mission Viejo Kia
Mission Viejo, CA
3,025 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,025 reviews
August 03, 2023
Ivan was very polite and helpful. I came in for an oil change. I loved the video they took showing me my car, brakes, struts, etc. My service took far longer than stated. I was quoted I came in for an oil change. I loved the video they took showing me my car, brakes, struts, etc. My service took far longer than stated. I was quoted 90 min and I was there for nearly 3 hours. The person at the greeting kiosk was on a cell phone having an argument with someone that was clearly personal and I had to wait to be told where to check in. But overall, the service was done well and my car was washed which was great! More
by A.H.
Employees Worked With
August 03, 2023
My experience was seamless thanks to the team at Kia Mission Viejo! Thank you Rooz and the entire team for your transparency and ease of purchase. Mission Viejo! Thank you Rooz and the entire team for your transparency and ease of purchase. More
by MH
August 02, 2023
Jeff provided great customer service from my initial phone call to the dealer all the way through completion of the work being done. It was a pleasure working with him and would be happy to work with hi phone call to the dealer all the way through completion of the work being done. It was a pleasure working with him and would be happy to work with him again. More
by Mdustin
Employees Worked With
August 02, 2023
Excellent customer service. Friendly helpful knowledgeable. Hopefully mechanics are knowledgeable and thorough. Love the video and car wash. Little but still nice. Thank you. Friendly helpful knowledgeable. Hopefully mechanics are knowledgeable and thorough. Love the video and car wash. Little but still nice. Thank you. More
by Debbi
Employees Worked With
August 02, 2023
Bryan was absolutely excellent at helping us find the car we need. From beginning to end, his professionalism, competence, and kindness were clear to see. He is someone I’d recommend friends and family to co we need. From beginning to end, his professionalism, competence, and kindness were clear to see. He is someone I’d recommend friends and family to come see when buying a car. I will definitely look t come back and buy from him again in the future. Cooper also was exceptional and is a great person to work with in the car-buying process. More
by sean
Employees Worked With
Bryan Oh, Safue Alailima, Cooper Nelson
August 02, 2023
Bought a car here five years ago and I’ve been coming to this dealership ever since for service. Jeff always goes out of his way to make sure the experience is positive, patiently explaining service recomme this dealership ever since for service. Jeff always goes out of his way to make sure the experience is positive, patiently explaining service recommendations and communicating in a way that makes customers feel valued. Brought my Acura in for service today and despite the re-branding the service was just as great as always. More
by Sunnydays92692
Employees Worked With
August 01, 2023
Samantha and her team were great! She took care of us and we ended up with a nice Forte GT. Time to go drive! She took care of us and we ended up with a nice Forte GT. Time to go drive! More
by John
Employees Worked With
August 01, 2023
This dealership provided us with great service and overall was very kind and patient towards our purchase. overall was very kind and patient towards our purchase. More
by katherine i.
Employees Worked With
August 01, 2023
Joey was very helpful and well informed to answer all my questions. He was able to work with me on a great prive questions. He was able to work with me on a great prive More
by Ron’s kia
Employees Worked With
July 31, 2023
Even though I have an Acura (not a Kia) they were willing to provide routine servicing on my RDX. Ivan was great!! He helped me in adjusting my automatic seats, as well as facilitating the servicing that n to provide routine servicing on my RDX. Ivan was great!! He helped me in adjusting my automatic seats, as well as facilitating the servicing that needed to be done. Ivan was pleasant, helpful, and knowledgeable. Many thanks!! More
by KATHY
Employees Worked With
