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Mission Viejo Kia

Mission Viejo, CA

4.9
3,028 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,028 reviews

August 12, 2023

Performed oil change, tire rotation and point and inspections on time that was quoted. Also, installed software to correct voice navigation commands. Staff was friendly and did everything they were s More

by dmljjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Cervantes, Bryan Chin, Ivan Castrejon, Safue Alailima
August 12, 2023

Roos was fantastic to work with! It was a pleasure. Very knowledgeable and with a smile. More

by Farbington
Recommend Dealer
Yes
Employees Worked With
Roozbeh Behrangi
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Easy to Schedule appointment and staff is attentive Jeff is very knowledgeable and professional. I will definitely be coming back for my car services More

by Yessica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

The dealership was so friendly and welcoming, helpful and quick. Bryan Oh helped me and my mother out and went above and beyond two days in a row. He was so patient and willing to explain things to us, he ga More

by sam.d.teti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Oh
August 12, 2023

It was a very clean building, and had a large inventory and everyone was nice. Great! More

by Sfuly
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Joey Sanzone
August 11, 2023

My appointment was just routine oil and filter change. Did not expect the many extras like tire rotation. Also, Jefferson printed out the other services the car might need in the near future. The waiting More

by Pcarrolltay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

August 11, 2023

I really love this dealership. Good location and very friendly staffs. Giuseppe helped us so much and would definitely recommend his service to other customers! Thank you. More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Sanzone
August 11, 2023

Great customer service highly recommend Ryan he definitely went above and beyond for us thank you so much More

by JOE
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Ryan Taylor
August 10, 2023

Jeff was a tremendous service person. I really appreciated his help. He explained everything they did to my beloved Sorrento. More

by localvend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

They dont care about you after you purchased your car :( I called, messaged and try to reach out many times but no one cares! More

by honiball joseph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cooper Nelson
Aug 10, 2023 -

Mission Viejo Kia responded

I'm deeply sorry for your experience at Mission Viejo Kia. I'm Alex, the GM, and I want to make this right. Please call me directly at 949-269-1777 so we can address your concerns promptly. Warm regards, Alex General Manager Mission Viejo Kia

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