Mission Viejo Kia
Mission Viejo, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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It is my pleasure to write a review about Acura of Mission Viejo. What does one look for a car dealership - Good and pleasant staff. - Knowledgeable and capable sales and service team. - Good selec Mission Viejo. What does one look for a car dealership - Good and pleasant staff. - Knowledgeable and capable sales and service team. - Good selection of vehicles. - Great prices - Understanding the customer needs and never being pushy. If this is what you are looking for and you love the brand "Acura", this is the best place to go and I am sure you will love this. I have seen various dealership and dealt with many people, but trust me this is one of the places where no one pushes you to make the deal. They do a great job to make sure you get what you are looking for. During my interaction with Doc. Nick and Mark, I got what I wanted and at a great price. Now the other side of this dealership, an excellent service team headed by Maxx. Kim has been just superb and great. She know what is the issue and is always ready to help you. I would say that it is worth driving to this dealership and checking out for yourself. I can certainly say that they have motto "Great Service with a Smile" More
My current lease on my BMW is almost up. I was interested in perhaps switching to an Acura. Nick Daramus was very helpful, and I will definitely call Nick if I decide to go with an Acura. interested in perhaps switching to an Acura. Nick Daramus was very helpful, and I will definitely call Nick if I decide to go with an Acura. More
My wife Susan and myself were in the market for a new Accura. Doc Nick Daramus was very courteous and helpful, with no pressure, test driving the new Accura. The follow up was very important also to me w Accura. Doc Nick Daramus was very courteous and helpful, with no pressure, test driving the new Accura. The follow up was very important also to me which is lacking with most dealerships. I highly recommend requesting him if you are in the market for a new car or just a "friendly" visit. More
I am a recurring customer at Acura of Mission Viejo. Obviously something keeps me going back. Maybe it's the great no haggle sales staff who provide the best possible deal right up front? Maybe it's the Obviously something keeps me going back. Maybe it's the great no haggle sales staff who provide the best possible deal right up front? Maybe it's the great Service Department headed by "Max" and his extremely capable service writers and top notch service technicians. And just maybe it's their consistent efforts to make sure you and your car are well taken care of. What more can one ask for? More
Was (still am) interested in the new TSX Wagon. This was the only dealer that had one in stock. Made it clear to Nick that I though I was interested, I had only seen one or two on the road and needed to te the only dealer that had one in stock. Made it clear to Nick that I though I was interested, I had only seen one or two on the road and needed to test drive it and would not be buying it that day. He had one without the technology pkg (I want that Pkg), but he spent a great deal of time with me and allowed me a great test drive. He was very knowledgeable about the TSX Wagon as well as it's competitors - much more so than I am used to - usually I know much more that the sales rep, but not in this case. He was also very professional. No pressure to buy the one that they had. His follow up has been great too, keeping me updated as to when the TSX Wagons with the tech pkg are expected. Though I don't know if I will purchase the TSX wagon, if I do, I intend to purchase it from Nick. Great experience. I highly recommend that you ask for him at the dealer. More
My wife and I are in the market for a used car and we thought we would give Acura a look. We were pleased with the level of service we recived from Nick Daramus. When it is time to buy we are going with thought we would give Acura a look. We were pleased with the level of service we recived from Nick Daramus. When it is time to buy we are going with an Acura. More
We found a certified pre-owned TL for a great price. I looked around for a better price and none could be found. We went to the dealership and Jose Brito met us in the lot and was the most helpful salespe looked around for a better price and none could be found. We went to the dealership and Jose Brito met us in the lot and was the most helpful salesperson I have ever dealt with. It has been my experience that most salespeople at dealerships tend to be pushy and try to sell me something I don't want. Jose was very helpful in answering any questions my wife and I had concerning the car and financing. Ultimately we bought the TL and Jose was able to get us a great deal. We have gone back for a few things like touch-up paint and a couple small trim items and Jose was just as eager to help us then as he was when we purchased our car. This type of service is definitely what I expect when making a major purchase. I would recommend this dealership and salesman to any of my friends, family or acquaintances. Jose's knowledge and professionalism was greatly appreciated. More
Even though I did not buy anything Jose was able to answer all my questions and recommend the right acura for me. He was very informative and treated me the way a customer should be treated. I had a ve answer all my questions and recommend the right acura for me. He was very informative and treated me the way a customer should be treated. I had a very pleasent visit at the Acura dealership of Mission Viejo. More
This team at Norm Reeves Acura is unprecedented. Doc. Nick, our salesman gives a new and refreshing meaning to friendly, no pressure sales. He kept his focus on our needs and wishes. Not only did he stay Nick, our salesman gives a new and refreshing meaning to friendly, no pressure sales. He kept his focus on our needs and wishes. Not only did he stay hours past closing time, he never made us feel rushed or burdensome. And we were there late. Vicki, his manager was equally gracious, professional, patient and fair/straight forward. Finance was a breeze and pleasant with Gary and he too has great attitude. Also he did not try to pressure us on add ons yet he explained them and offered them at a very fair price. We chose a great factory extended bumper to bumper warranty at a great price. Half of what other dealers try to mark up. The vehicle was an immaculate 3 year private party lease return with low miles and looks and drives like a brand new car. Also the same vehicle here in San Diego County at several locations lists for thousands more and none could be as in as good of condition as ours. I would without hesitation to recommend this team and dealer to family and friends. Well worth the short drive from San Diego to save thousands as well as being treated wonderfully. Thanks Doc, Vicki and Gary! More
Mr. Jose Brito was very professional and knowledgeable about Acura and my new TSX. The Customer Service went above and beyond what one would expect. Buying a car can be very stressful; especially when dea about Acura and my new TSX. The Customer Service went above and beyond what one would expect. Buying a car can be very stressful; especially when dealing with a salesperson. This was not my experience at all. There were no games or no going back and forth... I would definitely recommend this dealership and Mr. Jose Brito to anyone wanting to purchase or lease an Acura. More