Back

Mission Viejo Kia

Mission Viejo, CA

4.9
3,028 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
Contact Dealership

28802 Marguerite Pkwy

Mission Viejo, CA

92692

Directions

By Type

Showing 3,028 reviews

July 11, 2024

Jacob was super helpful. He provided thorough information, and made my car buying experience simple, and even fun! More

by Hugsnloveirishgirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Amezola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2024 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

July 08, 2024

Wonderful experience with Sam! Was referred by a friend and so glad I went with the KIA! More

by Liz Phillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Liz Phillips responded

Thank you!

July 08, 2024

Do NOT buy a car from this dealer. We purchased a 2025 K5 EX and they were very efficient during the purchase.That was the end of their helpfulness.We picked up the car and we were not More

by andig798
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Steve Hahn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Amezola
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

andig798 responded

Do NOt buy a car a car from Mission Viejo Kia.We purchased a 2025 Kia 5 EX and they were very efficient during the purchase.That was the end of their helpfulness.We picked up the car and were not given adequate instructions on the operations of the features.They let us drive 150 miles to our home with the tires inflated to twice what they should be.We called the dealership,including the manager,Steve,over seven times and never got a response.We are still waiting to hear from them.

July 07, 2024

We had a fantastic experience with Samantha and Kia Mission Viejo. We were able to make all of the arrangements in advance and then drive down from Los Angeles to pick up the car. They made the experie More

by AHC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samantha Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

July 06, 2024

The dealership was clean and well staffed and the waiting area had snacks and drinks for customers. Jacob gave was great customer service and answered all our questions. He made getting our new car a great More

by Benachoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Amezola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2024 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

July 04, 2024

What a nightmare. 5 hours of pressure. Don't show up with a pre-approval or cash. They stll do a hard credit check or appication as they call it because they don't More

by Illustrator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Hahn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Taylor
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2024 -

Mission Viejo Kia responded

Dear Valued Customer, Thank you for taking the time to share your experience with us. I am truly sorry to hear about the pressure you felt during your visit and the issues surrounding the hard credit check. At Mission Viejo Kia, we aim to provide a transparent and comfortable car-buying experience, and it is clear we did not meet those expectations during your visit. I apologize for the miscommunication regarding the hard credit check and its impact on your credit score. Our intention is always to ensure a smooth and straightforward process for our customers, and I regret that this was not the case for you. We are currently reviewing our processes and training to ensure this does not happen in the future. Your feedback is essential to us, and I would appreciate the opportunity to discuss your experience further to see how we can make things right. Please feel free to contact me directly at alexc@pattersonautos.com. Thank you for bringing this to our attention, and I hope we have the chance to earn back your trust. Sincerely, Alex Chung General Manager Mission Viejo Kia

June 29, 2024

We couldn’t be happier with Patterson Mission Viejo Kia. They were straight forward and didn’t play games during negotiations. Their goal was to get me what I needed. Jacob was courteous, respectful, and d More

by galaz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Amezola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2024 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

June 28, 2024

My experience was enjoyable and efficient. I came In knowing what I wanted and Jacob helped me complete my purchase. I didn’t feel pressured into anything and I enjoyed my experience! More

by Sofputrino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Amezola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

June 25, 2024

Simple, straight forward and easy! Jacob really helped make the process as smooth as possible over the phone so by the time I got to the dealer we were ready to finalize. More

by Misteredboi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Amezola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!

June 24, 2024

It was really great working with Jacob. He is both professional and knowledge about all aspects of the Sportage PHEV and Kia! I love Patterson KIA! More

by Karenclevenger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saul Roman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Amezola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Mission Viejo Kia responded

Thank you for the opportunity to serve you. It was our pleasure!