Mission Viejo Kia
Mission Viejo, CA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Very informative sales rep on the vehicle - his knowledge and answers to all questions were delivered in a way that told me he knew his stuff. If he didnt know - he would find out. one of the best sales re and answers to all questions were delivered in a way that told me he knew his stuff. If he didnt know - he would find out. one of the best sales reps I have had the pleasure to deal with. All in the office went out of their way to come over and introduce themselves to me and personally thank me for my business -- including the General manager More
Working with Cheyenne was smooth and the transaction went exactly as she said it would and exactly as I would have wanted it to. This is my second Acura from Norm Reeves in Mission Viejo, each time the leasi exactly as she said it would and exactly as I would have wanted it to. This is my second Acura from Norm Reeves in Mission Viejo, each time the leasing transaction has been fantastic. On this occasion, I informed Cheyenne of where I'd like the pricing to end up, she worked with me to get it exactly into the range requested and delivered exactly as she said she would. I had gotten so used to last minute changes and screw ups that the lack of those is refreshing and very welcome. Honestly, just doing what you say you will and as you will is as important as anything these days. I had to pick up my MDX late in the evening and worked with two other people to complete paperwork, turn in my old MDX and get my new car, and everyone was kind and professional. Moreover, Cheyenne has stayed in touch with me afterward to ensure that my experience after the transaction has been good. More
Everyone was extremely friendly and outgoing. I was very comfortable with my decision to shop Acura of Mission Veijo from the very beginning. The whole staff, especially Jose Brito, was knowledgeable of all comfortable with my decision to shop Acura of Mission Veijo from the very beginning. The whole staff, especially Jose Brito, was knowledgeable of all the features and quality of the cars. More
I can honestly say that circumstances beyond my control forced me to replace the same Acura TL I previously owned. I was pleased to find the same make, model, and especially the exterior color. Black Acura forced me to replace the same Acura TL I previously owned. I was pleased to find the same make, model, and especially the exterior color. Black Acura TLs during my time of search was so hard to find and I was so excited to see your dealership had one in its possession for sale. At the time of purchase your dealership was in competition of my sale with another Acura Dealership in San Jose. Yes, their customer service was outstanding too, but a gut feeling told me to come to Mission Viejo for the better quality vehicle. I was so moved with the customer service, agreed APR, mileage, that I insisted on flying from San Francisco that morning. Dr. Nick picked me up from the airport. I didn't expect him to pick me up in the Acura TL I was planning on buying. Such a smooth move. He gave me a chance to drive it from the airport to the dealership. It rode and drove as smooth as he mentioned to me over the phone and the other features were well beyond my expectation. This dealership and the Dr. Nick would receive three thumbs up from me, if physically possible. I would more than likely shop here again if need be with recommendation to family and friends. I'm not ashamed to admint, I still haven't removed the Norm Reeves Acura of Mission Viejo license plate holders from my car. Thanks for keeping me a satisfied customer with Acura. More
Hello, My experience at Norm Reeves Acura was awesome Hello, My experience at Norm Reeves Acura was awesome and Nick Daramus made our visit that much more pleasurable. I went to the dealer with my son no Hello, My experience at Norm Reeves Acura was awesome and Nick Daramus made our visit that much more pleasurable. I went to the dealer with my son not knowing too much about the Acura TSX, but Nick really sold us on the features and treated us great. I would recommend Norm Reeves Acura in a heartbeat.. There was no pressure and the whole car buying experience was great! Best, Jeff More
I came in for a tremendous deal on an incredible vehicle and met quite a few good guys and the mdx of my dreams in my pursuit at norm reeves Acura. and met quite a few good guys and the mdx of my dreams in my pursuit at norm reeves Acura. More
Buying a car isn't supposed to be easy and the sales team sure as hell ain't supposed to be on your side. The experience I had at Norm Reeves Acura of Mission Viejo wasn't what I was expecting. I went in w sure as hell ain't supposed to be on your side. The experience I had at Norm Reeves Acura of Mission Viejo wasn't what I was expecting. I went in with my gloves on ready for a fight, and I was treated with respect by Doc Nick and his enthusiastic team. I left feeling that I had a great deal and I woke up feeling the same way. I will reccommen my friends and family to check out this dealership when they are ready to buy. Go see Doc! Frank More
I found George McCollough, my sales associate, to be very helpful in not only locating the right vehicle for me, but also in putting together the deal. He was able to get a good price for my MDX and negotia helpful in not only locating the right vehicle for me, but also in putting together the deal. He was able to get a good price for my MDX and negotiate in some extras to customize my car for my needs. He listened to my request to not have all of the technology bells and whistles which I would never use and never remember how to operate, so the basic MDX model was perfect for me. For my new small SUV purchase I focused only on vehicles recommended by Consumer Reports. Other cars I was considering required upgrades to not even get to what the MDX offers in their base model. I believe this SUV to provide great quality at an affordable cost not only now, but for the long term. Also, I was able to take advantage of a financing More
George was very fair, very persistent and very easy to deal with. I would definitely recommend him and the dealership to family and friends. I feel that we received a good price, and a great value. We deal with. I would definitely recommend him and the dealership to family and friends. I feel that we received a good price, and a great value. We love the new car. More
I test drove most SUVs in the luxury market before deciding on the Acura MDX. I initially test drove the MDX with George McCollough of Acura Mission Viejo. Mr. McCollough provided just the right amo deciding on the Acura MDX. I initially test drove the MDX with George McCollough of Acura Mission Viejo. Mr. McCollough provided just the right amount of information on the car, and did not give us the hard sell we disliked at many other dealerships. After deciding on the MDX, I contacted the "Internet managers" at most southern California dealerships, except for Acura of Mission Viejo. After negotiating with several other dealerships on the phone and Internet, I contacted Mr. McCollogh to tell him we preferred to buy the car from him since he provided such good customer service when we test drove the MDX. However, since price was the deciding factor for us, he would have to match the best deal I was able to find from all the other southern California dealerships. Mr. McCollough understood we were trying to save money and said he would talk with his manager to see what they could do. About five minutes later, Mr. McCollough returned my call with the great news that Mission Viejo Acura would match the best deal I was able to find after shopping all the other dealerships. I highly recommend Mr. McCollough and Mission Viejo Acura. More