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Mission Viejo Kia

Mission Viejo, CA

4.9
3,035 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,035 reviews

March 04, 2012

Went to this dealership on Friday March 2 2012 to look at Went to this dealership on Friday March 2 2012 to look at a used Mercedes Benz. Prior to my arrival I talked to salesperson Nick and told him I was i More

by Jcarryon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
nick, Nick Daramus
Mar 07, 2012 -

Mission Viejo Kia responded

Dear Jcarryon, Thank you for taking the time to write a review! We are happy to hear that Nick was able to make your experience that much more enjoyable here at Norm Reeves Acura of Mission Viejo. We will be sure to pass along the compliments his way. Hopefully the ride back to San Diego was great in your new vehicle. Congratulations! Sincerely, Mark McKellop General Manager

February 24, 2012

Paige was right on my internet inquiry and was very diligent in following up - but never to the point of distraction. She had a very friendly and straightforward manner and was very versed in demonstr More

by Rdouglass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Acheson
Mar 01, 2012 -

Mission Viejo Kia responded

Dear Rdouglass, Thank you for taking the time to write a review! Your kind words mean a lot to us here at Norm Reeves Acura of Mission Viejo; I will definitely pass along your compliments to Paige. We hope you enjoy your new vehicle and we look forward to helping you in the future! Sincerely, Bill McGrath General Manager

February 11, 2012

I had a very good experience at Mission Viejo Acura. I walked in with the intention of taking a quick look, and I walked out with a 3 year lease on a beautiful, brand new TSX. Nick Daramus is a terrific s More

by curllyy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
Feb 14, 2012 -

Mission Viejo Kia responded

Dear currlly, Thank you for taking the time to write a review! We appreciate your kind words and we will be sure to let Nick know how grateful you are. Here at Norm Reeves Acura of Mission Viejo, customer service is our number one priority. Congratulations on your new lease and we look forward to seeing you in the future! Sincerely, Mark McKellop General Manager

February 07, 2012

Norm Reeves Acura Mission Viejo is absolutely unsurpassed with regards to a relaxed buying/leasing experience without pressure. Paige and Cheyenne (sales) are courteous, knowledgeable and could not have made More

by Alpinestars113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne & Paige
Feb 10, 2012 -

Mission Viejo Kia responded

Dear Alpinestars113, Thank you for taking the time to write a review! Here at Norm Reeves Acura of Mission Viejo we want the car buying experience to be relaxed and easy. We will be sure to pass the compliments to Paige and Cheyenne. Congratulations on your new 2012 TSX! Hopefully the ride back to Cypress was more fun to drive in your new car! We look forward to seeing you in the future. Sincerely, Mark McKellop General Manager

February 06, 2012

Cheyenne Scheller was very professional and helpful. She cared about our needs and did her best to find us exactly what we were looking for and she made it happen. We are very pleased with the car we got a More

by ladycam
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cheyenne Scheller
Feb 09, 2012 -

Mission Viejo Kia responded

Dear Ladycam, Thank you for taking the time to write a review! We will be sure to pass the compliments along to Cheyenne for all the help with your car shopping needs. Congratulations on your new vehicle and we look forward to seeing you in the future! Sincerely, Mark McKellop General Manager

January 27, 2012

Nick is a great guy to work with - honest, kind, and pleasant. Was expecting to get hit by "hidden fees" etc. but everything was as promised with no surprises. He was great with our kids, stayed late More

by Satisfied23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick "Doc" Daramus, Nick Daramus
Feb 07, 2012 -

Mission Viejo Kia responded

Dear Satisfied23, Thank you for taking the time to write a review. We are glad to hear that Nick and Brent took very good care of you and your family. No unexpected fees is something we take to heart here at Norm Reeves Acura of Mission Viejo. Congratulations and enjoy your new 2012 TL! Sincerely, Mark McKellop General Manager

January 12, 2012

I had such a great experience with this dealership specially with the sales manager , Cheyenne . I just leased a new TSX and I am lovin it . I dont think I would try any other car , seriously . Peopl More

by SepidehK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Feb 07, 2012 -

Mission Viejo Kia responded

Dear SepidehK, We sincerely appreciate you taking the time to write a review of our dealership. I’m glad to hear you had such a great experience with us and that you love your new TSX. I will make sure to pass on your kind words to Cheyenne. Don’t hesitate to let us know how we can help you in the future! Sincerely, Mark McKellop General Manager

January 12, 2012

Cheyenne worked hard to get the right deal for me and put up with lots of requests for test drives, car search requests, and other things. More

by matterama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cheyenne scheller, paige acherson
Feb 07, 2012 -

Mission Viejo Kia responded

Dear matterama, Thank you for your kind words! I will be sure to pass along your compliments to Cheyenne. We look forward to serving you in the future! Sincerely, Mark McKellop General Manager

January 09, 2012

"Doc" Nike Daramus was a wonderful , kind employee..It's his professionalism, honesty and enthusiasm that makes him a pleasure to work with..We also like the car:) More

by Steve/Anh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
Feb 07, 2012 -

Mission Viejo Kia responded

Dear Steve/Anh, Thank you for your kind words! Customer service is our first priority and I’m glad you had such a great experience purchasing your vehicle from Nick. I will pass your compliments on to him. Sincerely, Mark McKellop General Manager

January 09, 2012

Prior to visiting your dealership, my wife and I had a horrible car buying experience at another dealership. On our way home we decided to make one more stop at your dealership just to see what you had av More

by wmackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick "Doc" Darumus , Nick Daramus
Feb 07, 2012 -

Mission Viejo Kia responded

Dear wmackey, Thank you for taking the time to write a review of our dealership and for your kind words! I’m happy to hear that we were able to turn your car-buying experience around. I will be sure to pass on your compliments to Nick and to the staff. We look forward to servicing your new vehicle in the future! Sincerely, Mark McKellop General Manager

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