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Mission Viejo Kia

Mission Viejo, CA

4.9
3,037 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,037 reviews

April 04, 2012

As a customer having purchased 4 vehicles from thei dealership and two specifically where Cheyenne Scheller was involved, I can not find any fault wiith the dealer or with Cheyenne. It is always a plea More

by dsedrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
Apr 06, 2012 -

Mission Viejo Kia responded

Dear dsedrick, Thank you for taking the time to write a review. We sincerely appreciate the kind words and your loyalty to our dealership. Customer service is our top priority here at Norm Reeves Acura of Mission Viejo and I am happy to hear that Cheyenne was able to help make your experience with us that much greater. We will be sure to pass along the compliments. We look forward to working with you again in the near future! Sincerely, Mark McKellop General Manager

April 02, 2012

With Dr. Nicks expertise, car buying was easy. Brent in finance made it painless. Love the service, friendliness and made us feel comfortable. the personal touch by both the owner/management was low pressu More

by javarockers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dr. Nick Daramus, Brent in finance, Nick Daramus
Apr 03, 2012 -

Mission Viejo Kia responded

Dear javarockers, Thank you for taking the time to write a review! Here at Norm Reeves Acura of Mission Viejo, we want the car buying experience to be as easy and stress-free as possible. We are happy to hear that Nick and Brent were able to help make your experience worthwhile. We will be sure to pass along the kind words. Congratulations on your new vehicle and we look forward to seeing you again! Sincerely, Mark McKellop General Manager

March 27, 2012

Mission Viejo Acura's service was everything you would expect from a very professional organization. I would definitely recommend this dealer to a friend and will return for my next car. More

by randyhayashi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dr. Nick, Nick Daramus
Mar 28, 2012 -

Mission Viejo Kia responded

Dear randyhayashi, Thank you for taking the time to write a review. Here at Norm Reeves Acura of Mission Viejo, we want the car buying experience to be as professional and stress-free as possible. Congratulations on your new vehicle and we look forward to working with you again in the future! Sincerely, Mark McKellop General Manager

March 24, 2012

I would highly recommend Norm Reeves Acura and Nick Daramus when purchasing a new or pre-owned automobile. I am so happy Nick was recommended to me by a friend. He was informative, pleasant and fun to More

by Lindaje
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
Mar 28, 2012 -

Mission Viejo Kia responded

Dear Lindaje, We sincerely appreciate you taking the time to write a review of our dealership. I’m glad to hear that Nick helped make your experience here at Norm Reeves Acura of Mission Viejo that much better. Customer service is our top priority and we will be sure to pass along the kind words to Nick. Congratulations on your new MDX and we look forward to seeing you in the future! Sincerely, Mark McKellop General Manager

March 20, 2012

Everyone involved in this deal were great! Especially Nick and Sam! Thanks for all your efforts to make this buy as painless as possible. Def. recommended! More

by Alex S Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
Mar 26, 2012 -

Mission Viejo Kia responded

Dear Alex S Park, Thank you for your kind words! I will be sure to pass along your compliments to Nick and Sam. Customer service is our top priority here and we believe the car shopping experience should be as stress-free as possible. We look forward to working with you again in the future! Sincerely, Mark McKellop General Manager

March 16, 2012

Best auto purchase process ever. From introduction to the final handshake -- it was all a 10/10! We will send our friends to buy a car here for sure. More

by larrywares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dr. Nick, Nick Daramus
Mar 20, 2012 -

Mission Viejo Kia responded

Dear larrywares, Thank you for taking the time to write a review! Customer service is our top priority here at Norm Reeves Acura of Mission Viejo. Thank you for the kind words and we look forward to working with you and your friends in the future. Congratulations on your new vehicle! Sincerely, Mark McKellop General Manager

March 13, 2012

I wasn't sure what to expect buying my first car. But let me tell you Dr. Nick made this experience easy and not as stressful as I expected. Two thumbs up to Dr. Nick More

by Nickratiu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DR. Nick, Nick Daramus
Mar 13, 2012 -

Mission Viejo Kia responded

Dear Nickratiu, Thank you for taking the time to write a review. Buying your first car can be a little scary, but we are glad that Nick was able to help make your experience as stress-free as possible. Here at Norm Reeves Acura of Mission Viejo, customer service is our number one priority. We will be sure to pass along the kind words to Nick and congratulations on your new vehicle! We look forward to seeing you in the future! Sincerely, Mark McKellop General Manager

March 13, 2012

Great experience. Our salesperson, Nick, was professional, friendly,knowledgeable. As result of excellent customer service, great quality, and a good price, we purchased an MDX. More

by Beth1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick "Doc" Daramus, Nick Daramus
Mar 13, 2012 -

Mission Viejo Kia responded

Dear Beth1234, Thank you for taking the time to write a review. We are glad to hear that Nick helped make your experience here a great one. We will be sure to pass along the kind words. Congratulations and enjoy your new MDX! Sincerely, Mark McKellop General Manager

March 13, 2012

I had ANOTHER amazing experience at Norm Reeves Acura Mission Viejo. I was unhappy in my previous vehicle and my husband talked to Mark about it. Mark said it was unacceptable that I would be unhappy a More

by lukerc711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne and Mark, Mark Church
Mar 13, 2012 -

Mission Viejo Kia responded

Dear Lukerc711@mac.com, Thank you for taking the time to write a review. We will be sure to pass the compliments onto Mark and Cheyenne. Customer service is our top priority here at Norm Reeves Acura of Mission Viejo and we believe the car buying experience should be as simple and convenient as possible. Congratulations on your new MDX and we look forward to seeing you in the future! Sincerely, Mark McKellop General Manager

March 12, 2012

Paige and her team were so professional and easy to work with and made the whole experience so easy which I wasnt expecting since the typical car buying process is a little stressful and unfriendly. They g More

by mark_mathews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige Acheson
Mar 13, 2012 -

Mission Viejo Kia responded

Dear Mark_mathews, Thank you for taking the time to write a review. We are glad to hear that Paige and our team were able to help make your experience at Norm Reeves Acura of Mission Viejo a great one. Customer service is our number one priority and we believe the car buying process should be as stress-free as possible. Congratulations on your new 2012 Acura TL and we look forward to seeing you in the future! Sincerely, Mark McKellop General Manager

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