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Mission Viejo Kia

Mission Viejo, CA

4.9
3,038 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence. At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation. What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget. John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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28802 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 3,038 reviews

June 14, 2012

The price she quoted me via e-mail, with all accessories, was the price I made my decision to purchase upon. However, when I came to the dealership to sign the contract and pick up the vehicle, the price was More

by db56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne
Jun 15, 2012 -

Mission Viejo Kia responded

Dear db56, Thank you for writing a review of our dealership. I am so sorry to hear that you were not satisfied with your experience with us. Customer service is our number one priority, and we use reviews to learn what we’re doing well and what we can improve upon. Please feel free to contact me directly so that I may rectify the situation. Sincerely, Mark McKellop General Manager 949-347-0500

June 13, 2012

WHY #5 (Great) 5 times? Customer Service,Quality of work, Friendliness, Overal Experience and Price = all ***** . Excellent friendly service. It was a pleasure to work and buy the BMW from quality indi More

by danutarealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick (Doc)Daramus, Nick Daramus
Jun 15, 2012 -

Mission Viejo Kia responded

Dear danutarealty@msn.com, Thank you so much for taking the time to write us such an enthusiastic review! We are very happy to hear that you were so satisfied with your experience with us. And thank you for saying that you’ll recommend us to others! Please assure them that if they stop by, we’ll be sure to take care of them as well. Enjoy your new car, and we can’t wait to see you again soon! Sincerely, Mark McKellop General Manager

June 11, 2012

Dr. Nick impressed me with his professionalism and his integrity. He insured I received the best possible deal to meet my financial needs. I would recommend Dr. Nick to anyone in the markert for a luxury More

by Hlucho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
Jun 12, 2012 -

Mission Viejo Kia responded

Dear Hlucho, Thank you for taking the time to write us a review! We strive to make sure that we make the car buying process as easy and stress-free as possible for our customers. That’s how it should be! We are happy to hear that you were so pleased with your experience with us, because we definitely enjoyed helping you find the perfect vehicle. Congratulations on your new Acura, and we look forward to seeing you again soon! Sincerely, Mark McKellop General Manager

May 30, 2012

This is the easiest sales transaction I have ever done. I walked in with a few questions and out with a great deal. I couldn't be happier with the car, the salesman, the lease deal, and ease of trade-in. More

by John Hitchcock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
Jun 01, 2012 -

Mission Viejo Kia responded

Dear John Hitchcock, Thank you so much for taking time out of your undoubtedly busy week to write us a review! To hear you say that you were so happy with every aspect of your experience is music to our ears. Congratulations on your new car and we look forward to seeing you again soon! Sincerely, Mark McKellop General Manager

May 25, 2012

Nick Dramus AKA "DR. NICK" is a great sales representative because he really helped us to get this car for a REALLY good PRICE! You will be surprised to hear how much it was and how much he has More

by isackg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
May 29, 2012 -

Mission Viejo Kia responded

Dear isackg, Thank you so much for taking the time to write us a review! We’re so happy to hear that you are not only satisfied with your purchase, but also that you’re so thrilled about it! And we must say that you’re right; customer service is our number one priority because we want each of our customers to leave feeling as excited about their new car as you seem to be. Thank you for choosing us to help you find the car that was right for you, and we look forward to working with you in the future. Congratulations on your new TL, isackg! Sincerely, Mark McKellop General Manager

May 17, 2012

Cheyenne was a pleasure to work with. She was very accomodating and worked hard to put together a deal that made sense for us. I got the car I wanted at a great price. This is my second car from Norma More

by Jariaudo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne Scheller
May 22, 2012 -

Mission Viejo Kia responded

Dear Jariaudo, Thank you so much for taking the time to write a review! We appreciate you coming to us a second time and giving us yet another chance to help you find the car that’s right for you, and we’re happy that to hear that Cheyenne provided you with a great experience. Congratulations on your new vehicle and we look forward to seeing you soon! Sincerely,
 Mark McKellop 
General Manager

May 03, 2012

Nick was extremely helpful and understanding. His patience and knowledge was so appreciated. Thank you Nick for your hard work and for getting us the car we wanted. The dealership is lucky to hav More

by richandrena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
May 04, 2012 -

Mission Viejo Kia responded

Dear richandrena, Thank you for taking the time to write a review! Here at Norm Reeves Acura of Mission Viejo, customer service is our top priority. We are happy to hear that Nick was able to help make your experience with us that much greater and we will be sure to pass along the compliments. Congratulations on your new vehicle and we look forward to working with you again in the future! Sincerely, Mark McKellop General Manager

April 23, 2012

We were looking for a great car on a limited budget and were extremely impressed with the terrific value we found at Acura of Mission Viejo. We were thrilled to find a crossover that far exceeded our expec More

by Jennifersmall4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Daramus, Nick Daramus
Apr 25, 2012 -

Mission Viejo Kia responded

Dear Jennifersmall4, Thank you for taking the time to write a review! Customer service is our top priority here at Norm Reeves Acura of Mission Viejo, and we want the car shopping experience to be as quick and painless as possible. We are happy to hear that Nick was able to make your time here that much more enjoyable. We will be sure to pass along the kind words. Congratulations on your new vehicle! We look forward to working with you in the future! Sincerely, Mark McKellop General Manager

April 12, 2012

I just purchased a 2012 MDX from this dealership. Can not be happier with both the price and service. Paige and Cheyenne are incredibly sweet and helpful ladies. They made my purchasing experience an easy an More

by jaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paige and Cheyenne
Apr 13, 2012 -

Mission Viejo Kia responded

Dear jaty, Thank you for taking the time to write a review! Customer service is our top priority here at Norm Reeves Acura of Mission Viejo. We want the car shopping experience to be as quick and stress-free as possible. We are happy to hear that Paige and Cheyenne were both able to help make your experience here with us that much greater. We will be sure to pass along the kind words. Congratulations on your new 2012 MDX and we look forward to working with you again! Sincerely, Mark McKellop General Manager

April 12, 2012

We drove from the Inland Empire to this dealership to get the exact car we wanted. We got preapproved before we arrived so it was a relatively fast transaction. Except for a small issue in finance, we were e More

by DCBough
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheyenne, Paige
Apr 18, 2012 -

Mission Viejo Kia responded

Dear DCBough, Thank you for taking the time to write a review! Customer service is our top priority here at Norm Reeves Acura of Mission Viejo, and we want the car shopping experience to be as quick and painless as possible. We are happy to hear that Cheyenne was able to help make your time here that much greater, and we will be sure to pass along the compliments. Congratulations on your new vehicle! We look forward to working with you in the future! Sincerely, Mark McKellop General Manager

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