Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo Kia
Mission Viejo, CA
3,059 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,059 reviews
May 08, 2021
I bought a used car here for my daughter. Samantha, Steve, and the team were amazing. Samantha went above and beyond. Highly recommend this dealership. Steve, and the team were amazing. Samantha went above and beyond. Highly recommend this dealership. More
by Rick C
May 06, 2021
Acura of Mission Viejo always greets me promptly as I exit my car for service. I appreciate Jeff’s personable attitude and communication style. Thanks! exit my car for service. I appreciate Jeff’s personable attitude and communication style. Thanks! More
by Minht.Luong
Employees Worked With
May 05, 2021
Samantha is very helpful to buy in my previous Infiniti lease and earned the business by exceeding my expectations. She worked around 8:30pm on Sunday to complete the complicated process. lease and earned the business by exceeding my expectations. She worked around 8:30pm on Sunday to complete the complicated process. More
by luweiwang
May 04, 2021
Very pleased with service I received today. Couldn’t have been happier with customer service I received from Jeff and the woman who checked me in (don’t have her name). have been happier with customer service I received from Jeff and the woman who checked me in (don’t have her name). More
by Peggy Clark
Employees Worked With
May 02, 2021
This was my first visit to Mission Viejo Acura and I am beyond satisfied with the service and customer care provided. Jeff took the time to explain what was included in the service and was even able to squ beyond satisfied with the service and customer care provided. Jeff took the time to explain what was included in the service and was even able to squeeze in our car for a warranty recall. Will definitely be returning to Mission Viejo Acura. More
by nsalinas1984
Employees Worked With
May 02, 2021
Mike's professionalism and efforts to meet customer needs an enjoyable experience. His follow-up and knowledge of the Acura RDX was greatly appreciated. He made the entire process timely for a smooth transi an enjoyable experience. His follow-up and knowledge of the Acura RDX was greatly appreciated. He made the entire process timely for a smooth transition. This is the third lease from Mission Viejo Acura and Mike and team made it an excellent experience. More
by Jmpeck
Employees Worked With
Mike Spigarelli
May 01, 2021
Excellent Customer Service working with Bryan and Michael to find the right MDX for my family, very clean Dealership and very knowledgeable staff. Prices are very competitive. to find the right MDX for my family, very clean Dealership and very knowledgeable staff. Prices are very competitive. More
by Chuejason
Employees Worked With
Michael Stepp, Safue Alailima, Bryan Oh
April 30, 2021
Samantha made the process very easy. No hassle and going back and forth. Straight forward. She was very friendly and took the time to go over all the fictions of the car in detail. back and forth. Straight forward. She was very friendly and took the time to go over all the fictions of the car in detail. More
by anish718
Employees Worked With
April 30, 2021
Samantha made trading in my old MDX and leasing a new 2022 a smooth and easy process. No haggling, no stess and the deal was a good one. We have bought or leased Acuras from this dealership before and fr 2022 a smooth and easy process. No haggling, no stess and the deal was a good one. We have bought or leased Acuras from this dealership before and from other OC Acura dealers. In this case Samantha made us so comfortable about the deal that we knew we did not need to look further. I took the new MDX to our HOA office this morning to get a new transducer for the gates. They loved the car! Also want to give a shout out to Jeff who has been tops whenever our Acuras needed service. MV Acura - Keep up the good work. Bob Hatch More
by rhatch0
April 29, 2021
Visited a dealer near Long Beach and contacted another in the OC before leasing our RDX from Mission Viejo Acura. Their service and responsiveness far exceeded the other dealers. Contacted them and completed the OC before leasing our RDX from Mission Viejo Acura. Their service and responsiveness far exceeded the other dealers. Contacted them and completed the lease on the same day, despite them being 30+ miles from our home. Steve was very responsive and made sure our kids had snacks while they waited for us, Adam very thorough in showing us the car, and Bryan made the financial process clear and transparent. More
by just_bv
