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Mission Viejo Kia
Mission Viejo, CA
3,053 Reviews
Welcome to John Patterson Mission Viejo KIA, the premier destination for exceptional cars and outstanding service in Mission Viejo, CA. Established in May 2023, our dealership has a rich history of serving the local community under the former name of Mission Viejo Acura. Under new ownership, we are excited to announce our transformation into John Patterson Mission Viejo KIA while maintaining the same great service, staff, and commitment to excellence.
At John Patterson Mission Viejo KIA, we take pride in offering a wide selection of quality vehicles that cater to the diverse needs and preferences of our customers. Whether you're in search of a stylish sedan, a versatile SUV, or an eco-friendly electric car, our inventory showcases the latest KIA models designed to deliver exceptional performance, comfort, and innovation.
What sets us apart is our unwavering dedication to customer satisfaction. Our experienced and friendly staff is committed to providing a personalized and stress-free car-buying experience. We understand that each customer has unique requirements, and our team is here to guide you through the entire process, ensuring you find the perfect vehicle that suits your lifestyle and budget.
John Patterson Mission Viejo KIA - Same Ownership, Same Great Service, Same Great Staff. We are dedicated to exceeding your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,053 reviews
October 29, 2023
They pay attention to detail. Extraordinary customer service with all the little touches. Friendly and caring. Extraordinary customer service with all the little touches. Friendly and caring. More
by TaraPrimus
October 29, 2023
They are the best always! Jeff was really kind and generous. My car is also a perfect form now. Thanks team! Jeff was really kind and generous. My car is also a perfect form now. Thanks team! More
by Junsoo Lee
Employees Worked With
October 28, 2023
Incredibly responsive, respectful and knowledgeable. He made the process extremely easy and hassle free. I would highly recommend Bryan for anyone in the market for a new vehicle. He made the process extremely easy and hassle free. I would highly recommend Bryan for anyone in the market for a new vehicle. More
by bz
Employees Worked With
Bryan Oh
October 28, 2023
Roos has been awesome to work with. He is very knowledgeable about the vehicle lineup and allowed us all the time we needed to make a decision on which car we liked best. He is a kind a He is very knowledgeable about the vehicle lineup and allowed us all the time we needed to make a decision on which car we liked best. He is a kind and never made us feel pressured to buy. More
by Juliehand18
October 27, 2023
Jeff Sanchez is fantastic and knows my Acura and very friendly and excellent with customer service. friendly and excellent with customer service. More
by Sandy J
Employees Worked With
October 27, 2023
Rooz and the rest of the Kia Mission Viejo Team were outstanding to work with as my wife and I went through the journey of finding the right car for our daughter. Rooz was professional, understanding, c outstanding to work with as my wife and I went through the journey of finding the right car for our daughter. Rooz was professional, understanding, communicated in the manner I preferred to communicate in (text) and ultimately earned our business. He knew we were going to take our time and did not push too hard to speed up our timeline, which I greatly appreciate. If I need another call in the future, I'd go back to Rooz in a heartbeat. Thank you! More
by Melenzen11
Employees Worked With
October 26, 2023
Very informative, and helpful. Jeff explained the process and what how long the wait would be. He stayed in touch and kept me updated constantly. They were worried about a potentia Jeff explained the process and what how long the wait would be. He stayed in touch and kept me updated constantly. They were worried about a potential bigger problem, and I was concerned but it turned out to be ok so I really appreciated his honesty and the work was done thoroughly. They washed the car and overall I’m very happy with how the experience went today. I love this dealership! Jeff is outstanding in customer service . Thank you so much Jeff. More
by Nadia
Employees Worked With
Other Employees :
Alex Cervantes, Bryan Chin, Ivan Castrejon
