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Mission Viejo INFINITI
Mission Viejo, CA
721 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 721 reviews
January 04, 2012
Great buying experience. Alfredo was easy to work with, extremely pleasant and made me feel right at home at Infiniti of Mission Viejo. It was a very quick and easy time buying the car and I would highly extremely pleasant and made me feel right at home at Infiniti of Mission Viejo. It was a very quick and easy time buying the car and I would highly recommend the dealership and particularly Alfredo to anyone looking to buy a new or used vehicle. More
by bpg
Employees Worked With
Alfredo Roybal
December 28, 2011
Jerry Pagliasotti at Infiniti Of Mission Viejo is AWESOME! I took my G37 in for service and Jerry was ready and eager to assist me. He's a wealth of knowledge, not to mention very pleasant to talk/de AWESOME! I took my G37 in for service and Jerry was ready and eager to assist me. He's a wealth of knowledge, not to mention very pleasant to talk/deal with. My call was returned promptly. I had ALL my questions answered. I'm so happy with my car and the outstanding service I received. I’m actually looking forward to take my car back for its next service, all Thanks to JERRY! More
by zoreejon
Employees Worked With
Jerry Pagliasotti
December 15, 2011
In the pantheon of people trying to get your business in the auto service industry I would say that Tony stands taller than his competitors. From the day that I brought my first Infiniti to his store to tod the auto service industry I would say that Tony stands taller than his competitors. From the day that I brought my first Infiniti to his store to today (on my 2nd now) I have always been treated with the utmost respect. Tony is by far the best service manager that I have ever had to work with and I will continue to do so in the future. More
by nyxsaturn
Employees Worked With
Tony Beheshti
December 14, 2011
Of all the many Infiniti dealerships (over 6 in 3 states) I have visited in the past 6.5 years, I found the Mission Viejo dealership to be the most professional and courteous. In particular, Tony Beheshti ha I have visited in the past 6.5 years, I found the Mission Viejo dealership to be the most professional and courteous. In particular, Tony Beheshti has been the consumate professional in handling any and all issues/concerns I've had ever since I decided to switch dealerships. I am much impressed by Tony's astute observations, broad automotive knowhow, as well as his very friendly and courteous approach to customer service. Tony should be commended for his impressive mechanical knowledge & for establishing great rapport with customers. December, 2011 More
by kmotamed
Employees Worked With
Mr. Tony Beheshti
October 31, 2011
These are the copies of the letters I wrote to the dealership: Infiniti of Mission Viejo Attn: Owner Dear Sir I am writing this letter to make you aware of the exceptional service that I have dealership: Infiniti of Mission Viejo Attn: Owner Dear Sir I am writing this letter to make you aware of the exceptional service that I have received over the past several years from Mr. Jerry Pagliassotti. Besides having a great attitude, he is very professional and has gone out of his way to help on more than a few occasions. I have been very happy with the level of service I have received at the service department because of Gerald and Tony. It’s with great pleasure that I write this letter and will continue to have my Fx50 serviced at your dealership. Dear Sir I am writing this letter to make you aware of the exceptional service that I have received over the past several years from Mr. Tony Beheshti (assistant service manager). He has always been very pleasant, professional and extremely helpful. Furthermore, he has a great attitude and is always willing to go out of his way to help. I have been very happy with the level of service I have received at the service department because of Tony and Gerald. It’s with great pleasure that I write this letter and will continue to have my Fx50 serviced at your dealership. More
by sonnyman
Employees Worked With
Jerry Pagliassotti, Tony Beheshti
October 13, 2011
I just Purchased a Certified Pre-Owned 2009 Infiniti FX 35 from Alfredo Roybal. He listened to my exact needs and delivered an amazing fully loaded FX with the exact specifications I was looking for. He 35 from Alfredo Roybal. He listened to my exact needs and delivered an amazing fully loaded FX with the exact specifications I was looking for. He made me feel like a VIP during the whole process and Infiniti of Mission Viejo gave me a killer price (Compared it to Kelly Blue Book Online) which undoubtedly can't be beat. With the awesome car, amazing service, and killer price I am a very happy customer. I will definitely purchase my next Infiniti from this dealership. Thanks Alfredo and Infiniti of Mission Viejo!- Sean M. More
by SeanM2011
Employees Worked With
Alfredo Roybal
October 03, 2011
This is my second Infiniti. Yes, it's a great car, no doubt. But there are lots of great cars out there. I chose another Infiniti because I wanted to continue to bring my car to Mission Viejo Infiniti doubt. But there are lots of great cars out there. I chose another Infiniti because I wanted to continue to bring my car to Mission Viejo Infiniti so that Jerry would continue to service my car. I always feel like he is working for me, and not working to get more money out of me. He tells me what I need done and doesn't try to constantly upsell me into something I don't want or need. Basically, it's a relationship based on trust. Now go and say that about other service departments!! More
by julieshen
Employees Worked With
Jerry Pagliassotti
September 11, 2011
Terrific buying experience. I got a Great deal and there were No games. I recommend this dealership to anyone looking for a new vehicle and see Karim! were No games. I recommend this dealership to anyone looking for a new vehicle and see Karim! More
by Smallvictories
Employees Worked With
Karim Tejani
