Mission Viejo INFINITI

Terrific buying experience. I got a Great deal and there were No games. I recommend this dealership to anyone looking for a new vehicle and see Karim! were No games. I recommend this dealership to anyone looking for a new vehicle and see Karim! More

As a single woman who is also a senior citizen I was very apprehensive walking into the dealership and "being taken advantage of"---I did my due diligence prior regarding the dealership and also G 37 Sedan a apprehensive walking into the dealership and "being taken advantage of"---I did my due diligence prior regarding the dealership and also G 37 Sedan as well as knew the invoice prices--so I knew the answer to many of my questions to Bill Durfee. He was very professional and answered questions thruthfully so I felt comfortable asking the questions that I didn't know the answers to and trusting him. He spent 3 hrs with me and showed me every detail of the car and how to operate every device. He did this again when I picked up the car to make sure I felt very comfortable. My next car will also be an Infinity and the salesman will also be Bill Durfee !! More

Excellent customer service. Daniel was very helpful to recommend the right car that fits my budget. I recommend every one to experience this dealer ship.. recommend the right car that fits my budget. I recommend every one to experience this dealer ship.. More

I've purchased my second car from Infinity of MV. I normally work with the service guy there (Jerry). Other than changing his name to somethin i can spell, he is friendly, outgoing and does a good job normally work with the service guy there (Jerry). Other than changing his name to somethin i can spell, he is friendly, outgoing and does a good job of advising on what is needed. He is even sympathetic to cost issues (i'm cheap and he knows it). I recently bought a new G37 when i sold my FX35 and he was spot on about what my impressions of the G37 would be after driving the FX. I like the G37, but loved the FX. While i didn't have a lick of mechanical problems with my FX, I had almost all of my major services done at Infinity of MV. I see no reason to change with the G37. More

Exceptional service and buying experience. I have been driving Infiniti's for many years and have dealt with five dealerships in three states. No dealership has come close to providing the great buying ex driving Infiniti's for many years and have dealt with five dealerships in three states. No dealership has come close to providing the great buying experience I had at the Infiniti of Mission Viejo. Chad Priest, the internet sales manager, went above and beyond to make sure all my concerns were addressed. Unlike some of the salesmen I have worked with in the past, Chad comes across as a very genuine and honest individual. It was an absolute pleasure working with him. Thanks also to Ryan in the financial department and Ryan in the internet sales department. I highly recommend Infiniti of Mission Viejo! More

Jerry Pagliassotti has great customer service skills. He did everything he said he would in the time he said he would. Even though I did not have an appointment, a rental car was available and it only cost did everything he said he would in the time he said he would. Even though I did not have an appointment, a rental car was available and it only cost me $7. They needed my car for a few days since I was also getting body work done, which came out great. The price on a set of tires was about the same price I would have paid at Big O. More

I would highly recommend this dealership to any one looking to service their Infiniti. Jerry Pagliassotti is the service Consultant I had the pleasure of dealing with on my last visit and let me tell y looking to service their Infiniti. Jerry Pagliassotti is the service Consultant I had the pleasure of dealing with on my last visit and let me tell you his knowledge and attention to detail is second to none. I will defintely be calling on Jerry for all my future service appointments. More

My first experience at this dealer was to have my used G35 serviced. I was pleasantly surprised that my pre conceived ideas about dealerships were wrong. I was met by Jerry in a very professional and frie G35 serviced. I was pleasantly surprised that my pre conceived ideas about dealerships were wrong. I was met by Jerry in a very professional and friendly way that made me feel like I was was in the right place. He went over and above what I would consider to be normal duties to make sure was 100 % happy with bringing my vehicle to their dealership and I didn't even buy this car at there. I just bought a new G37 from this dealer with Jerry in mind, It is always a pleasure doing business with him and I know that he has my best interest in mind whenever I need him. I would recommend this dealer and definitely recommend their service department to anyone needing either of these services. More