Mission Viejo INFINITI

I purchased my first Infiniti 8 years ago at Mission Viejo Infiniti and had it serviced there exclusively since then. It was a pleasant buying experince but my loyalty to this dealership was established Viejo Infiniti and had it serviced there exclusively since then. It was a pleasant buying experince but my loyalty to this dealership was established through the service people, Tony Beheshti and Jerry Pagliassotti. Their integreity and honesty is unmatched and was demonstrated through the unpleasant experience of replacing my first Infiniti after it was totaled. To replace it, I purchased an Infiniti at another dealership. Although the Carfax on the vehicle was clean, I was unaware the service history was otherwise, which the dealer from which I purchased the car didn't disclose. A week after I purchased it, I had car problems and took it to Jerry Pagliassotti at Mission Viejo Infiniti. He painstakingly went over the vehicle and the vehicle's service history. He pointed out that the vehicle had been involved in 2 accidents, the last of which involved frame damaage. Fortunately the dealer took the car back for a full refund and I immediately returned to Mission Viejo Infiniti to purchase a Certified Pre-Owned car. We looked at one certified pre-owned vehicle, but Jerry again looked at the vehicle history report, inspected it and recommended that we not purchase it. After test driving another one, Jerry again reviewed the vehicles service history before we purchased it. The salesperson, Mike Bandoumani also was terrific and did a great job making it a pleasant buying experience. I am sold on the product, on the dealer and will not servie my vehicle anywhere else! Jerry Pagliassoti went above and beyond for which I am thankful and remain a loyal customer. More

This is my second purchase from Infiniti Mission Viejo and I could not be happier. First and foremost, they quoted the best price for an M37 out of 6 Infiniti dealerships around my home. Edgar Aguirre ( and I could not be happier. First and foremost, they quoted the best price for an M37 out of 6 Infiniti dealerships around my home. Edgar Aguirre (Internet Salesman) was who I initially contacted and dealt with during the purchase. He is an extremely knowledgable, professional, honest and pleasant person to work with. I also dealt with Mitch (Sales Manager) and Matthew (Finance Manager) who were also extremely professional. There was no hard sale or pressure to make the purchase, and once we decided to buy, it took only an hour to complete the deal and drive off the lot with the new car. I most highly recommend anyone looking for an Infiniti to go no further than Infiniti of Mission Viejo and highly recommend working with Edgar. More

I just purchased an Infinity G37 from Karim Tejani at Infinity Mission Viejo last week and it was by far the best car buying process I have ever been through. My wife and I also went to Lexus, Mercedes Infinity Mission Viejo last week and it was by far the best car buying process I have ever been through. My wife and I also went to Lexus, Mercedes and Audi, but there was no comparison to the outstanding treatment we received from Karim. He took time to understand our needs, helped make our car selection and financing an easy process. I highly recomend him and the dealership if you are in the market for a new car. More

My wife and I just purchased a certified preowned G37, and the buying experience was actually very pleasant, something we did not expect. We were fortunate to deal with Karim Tejani, a very professional, and the buying experience was actually very pleasant, something we did not expect. We were fortunate to deal with Karim Tejani, a very professional, knowledgeable sales representative. He established a credibility with us early on. We met him at Infiniti of Mission Viejo three weeks before we actually made our purchase. He stayed in contact with us as we explored other options (Lexus ES350), and other dealers, and throughout this period he did not pressure us. One of the reasons we decided to purchase our G37 at Infiniti of Mission Viejo was the trust that we felt we had in Karim. He also gave us an excellent tutorial, and was very patient as we learned how to use all the nice features of the car. More

In the last 8 years, I've purchased two Infiniti vehicles from Infiniti of Mission Viejo. Although it is 17 miles from my home, I go out of my way to do business with them. They are superior in every way to from Infiniti of Mission Viejo. Although it is 17 miles from my home, I go out of my way to do business with them. They are superior in every way to any dealership I've ever visited. My service advisor, Jerry Pagliasotti, is the best! He accommodates all my quirky loaner car needs, saves me money, and makes sure everything about my G35 is "perfect", the way I want it. He even taught me how to use my paddle shifters. (And....he thinks I'm funny.) Very enjoyable experience at Infiniti of Mission Viejo, whenever I need anything done to my car (new tires, new brakes, new battery, etc.) I also highly recommend their complete detail service; my 2007 G35 looks brand new, and the engine is so clean, I keep popping the hood just to look at it again! Sweet. More

Alfredo was a pleasure to work with. From start to finish, he was personable, helpful and professional. He listened to what I was looking for and gave me ample information and opportunity to explore finish, he was personable, helpful and professional. He listened to what I was looking for and gave me ample information and opportunity to explore my options in selecting my car. Not only was he helpful throughout the entire business transaction, he made sure I was connected to my car with my phone anda garage openers. He has my highest recommendation. More

From the time I sent my email request to the dearlership to the time we drove the car off the lot, the process was very straight forward, simple and honest. I credit that to Edgar Aguirre, our sales consul to the time we drove the car off the lot, the process was very straight forward, simple and honest. I credit that to Edgar Aguirre, our sales consultant as well as the dealership's sales process. More

Thanks to Jerry and his team of mechanics for consistently excellent service, always fairly priced. I've been taking my car there for eight years (ever since I bought it), and it runs almost like consistently excellent service, always fairly priced. I've been taking my car there for eight years (ever since I bought it), and it runs almost like new. In over 40 years of car ownership, I have never found a service team to match this one. Highly recommended. More