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Mission Viejo INFINITI
Mission Viejo, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 721 reviews
I drive an additional 15 miles to have my car serviced by Infiniti of Mission Viejo and especially to deal with Jerry Pagliassotti. Jerry always goes out of his way to be sure everything is taken care of an Infiniti of Mission Viejo and especially to deal with Jerry Pagliassotti. Jerry always goes out of his way to be sure everything is taken care of and that I am completely satisfied. Jerry continuously strives to go above and beyond in customer service and his true caring of his customers. Thank you Jerry for always giving your best. More
I have been going to Infiniti of Mission Viejo for the last 5 years. I would like to thank them and specifically Jerry Pagliassotti for always going above and beyond when it comes to service. I went to th last 5 years. I would like to thank them and specifically Jerry Pagliassotti for always going above and beyond when it comes to service. I went to the dealership one last time for service before my move to Houston and Jerry went out of his way to provide me with Infiniti dealership phone numbers along my drive in case anything bad happened and even recommended a route for me to take. Jerry has always come to greet me upon arrival and has provided extrememly clear explanation of services needed. After meeting him once I knew I could trust him, which is extremely important to me. My car continues to run great because the quality of service, it has not broken down once. On a side note, the tire prices here are extremely competitve which greatly suprised me for a dealership and there is great popcorn in the lobby. More
there are dealerships closer to my home, but I chose Infiniti of Mission Viejo because of the services this dealership provides. I be treat as if I was the most important customer in the world, Sandi w Infiniti of Mission Viejo because of the services this dealership provides. I be treat as if I was the most important customer in the world, Sandi went out of her way to take care of all my concerning regarding to my vehicle, she made me feel at ease. she explain everything in detail and easy to understand. She put me and my need first. Infiniti of Mission Viejo have me, and my family for customers for life, and I will definitely recommend this dealership to all of my friends and associates More
I had a great experience at Infiniti Mission Viejo and Cris Baker was an excellent salesman. I am very pleased with my G37 and Cris and the Infiniti Team went to great lengths to get me in the car I want Cris Baker was an excellent salesman. I am very pleased with my G37 and Cris and the Infiniti Team went to great lengths to get me in the car I wanted at a price I was comfortable with. I highly recommend Cris and Infiniti Mission Viejo! More
After 2 months of nonsense with a different make/model dealership, I stopped in at the Infiniti Mission Viejo and explained my situation to the internet sales guy Jeremy Hagen. He told me he would let m dealership, I stopped in at the Infiniti Mission Viejo and explained my situation to the internet sales guy Jeremy Hagen. He told me he would let me know that day what he can do for me or more importantly if he couldn't help me. He called me back directly....not through a someone else. That day he put me in a white/wheat JX 35 and got me out of the black/black Armada that I didn't want in the first place. Two days into my new car I'd say i got a good deal and my needs have been met. It was great to deal with someone who understands that his full-time job does not need to be his customers full-time job. Go see Jeremy. He gets it and can gt it done. More
My experience with IMV did not start off so well, but they took care of all that. I would have given 5 stars accros the bord if it were not for the first two people i dealt with. I highly recomend dealin they took care of all that. I would have given 5 stars accros the bord if it were not for the first two people i dealt with. I highly recomend dealing directly with sales manager Chad oland salesman Robert Tovar. They took great care of us and made us feel like VIPs even though we were buying used. They got us a great deal on a great car and in a way that makes us want to come back to them again. They have gone above and beyond with making sure we know how to use all the options and are happy. More
I bought an Infinity QX56 from Mission Viejo Infiinty. I chose this dealership because I found the exact color/mileage/ and options package on one of their certified vehicles online. I dealt exclusively wi chose this dealership because I found the exact color/mileage/ and options package on one of their certified vehicles online. I dealt exclusively with the internet manager "Jeremy Hagan". He was very professional and very helpful through the entore car buying process. I had been looking at QX's for 6 months prior and knew what the market price was for a clean vehicle. Jeremy was able to meet my target price range and in addition, helped me get some extra items put in with the deal that I wanted. Overall, I would very highly recommend buying a car from Jeremy. More
Jeremy is a very professional, friendly and courteous internet sales manager. He is also very upfront and honest with the quote he gave me. One thing I like the most dealing with him and this dealer is internet sales manager. He is also very upfront and honest with the quote he gave me. One thing I like the most dealing with him and this dealer is they will give us detail quotes, where other dealers try to hide some of the numbers. I definitely recommend Jeremy if you happen to buy or lease a car from Infiniti Mission Viejo. Thanks Jeremy. More
Rudy Espinoza, I use to come to you all the time when Rudy Espinoza, I use to come to you all the time when you worked in Huntington Beach for all my parts. I had been to another dealer before coming to Rudy Espinoza, I use to come to you all the time when you worked in Huntington Beach for all my parts. I had been to another dealer before coming to Huntington Beach and I never received service from them like I did from you. You knew your parts very very well even when I didnt know what it was I was asking for you just knew off of my crazy description or you would take the time to go out to my car and look at what I was talking about. One time I was asking for a vent on my passanger side floor board area that had come off and not only did you get my part fast you even helped me install it. You were very helpful with everything. You are an asset to any company you work for!! And now since I know your working there I am going to make Infiniti of Mission Viejo my one and only place for all my needs. Thank you so much and you will be seeing my soon!! Angie Perez More