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Mission Viejo INFINITI
Mission Viejo, CA
719 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 719 reviews
June 22, 2021
Service is always great. I will use them again. Tom is always helpful. always helpful. More
by LDLEX
Verified CustomerEmployees Worked With
June 20, 2021
Why am I being required to enter 25 word minimum review ? It makes me want to log out of the survey. Not appreciated. Annoying demand. Suggest you drop it. It makes me want to log out of the survey. Not appreciated. Annoying demand. Suggest you drop it. More
by JERRYSCIPIONE
June 19, 2021
Gerry was extremely helpful as always! When additional service was needed he offered a loaner car to me. He estimated the service time and service was completed within the estimated time service was needed he offered a loaner car to me. He estimated the service time and service was completed within the estimated time More
by WALKINGBARBARA
Employees Worked With
June 19, 2021
Service was as expected. No issues and done in a timely manner. I was offered a loaner when I needed more service than I expected. That’s a great offer so I’m not stuck there waiting. manner. I was offered a loaner when I needed more service than I expected. That’s a great offer so I’m not stuck there waiting. More
by CHERIPAWLOWSKI
Employees Worked With
June 19, 2021
The guys are great. I had a incident on returning the loaner on time and they were great . Understanding to say the least. I got a whole summary of what needed to be fixed . A honest conversation with Je loaner on time and they were great . Understanding to say the least. I got a whole summary of what needed to be fixed . A honest conversation with Jerry on necessities over needs. Car was fixed promptly and everything seems great. More
by TWENTYTHREE1503
Employees Worked With
June 18, 2021
Service was great will definitely return for service visits . Everyone was helpful , made me feel welcomed . Everything was explained to me , will recommend to others visits . Everyone was helpful , made me feel welcomed . Everything was explained to me , will recommend to others More
by Keylatapia1097
Employees Worked With
Memo Pineda
June 18, 2021
All staff were very friendly and helpful. It was my first time at this dealer. I was also given a ride back to work while my vehicle was getting serviced, which I appreciated time at this dealer. I was also given a ride back to work while my vehicle was getting serviced, which I appreciated More
by Valued.customer
Employees Worked With
Memo Pineda
June 17, 2021
Service was great the people were great they cater to my every need I would highly recommend them to all of my friendsWill definitely consider buying my next car there every need I would highly recommend them to all of my friendsWill definitely consider buying my next car there More
by PAPAHARVEY9
Employees Worked With
Erick Carrillo
June 17, 2021
I took my car for a service and Memo provided Great customer service and was very helpful with answering all the questions I had regarding my car customer service and was very helpful with answering all the questions I had regarding my car More
by Daisyan
Employees Worked With
Memo Pineda
June 17, 2021
Great service department. Tom Kiernan has always taken good care of me and I always ask for him when I bring my car in for service. good care of me and I always ask for him when I bring my car in for service. More
by R.HENDLEY
Employees Worked With
