Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mission Viejo INFINITI
Mission Viejo, CA
719 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 719 reviews
July 06, 2021
Vehicle check-in, consultation by Tom, oil change & tire rotation, all went smoothly. After the service, I felt my car’s performance became better and driving is comfortable. rotation, all went smoothly. After the service, I felt my car’s performance became better and driving is comfortable. More
by HATAPAPA
Verified CustomerEmployees Worked With
July 06, 2021
Friendly, excellent service, knowledgeable about my vehicle and needed repairs vehicle and needed repairs More
by JMCSKANE
July 03, 2021
I always trust what Gerry Pagliasotti advises me. I have been coming back for 14 years. been coming back for 14 years. More
by MCF126
Employees Worked With
July 03, 2021
courteous staff, service fulfilled on time as promised, comfortable waiting area comfortable waiting area More
by DNCPATEL
Employees Worked With
July 03, 2021
Easy process. Very professional. Walked in and they made it very easy. Didn’t have to wait forever. Paperwork was ready to go. Tony is a good dude. it very easy. Didn’t have to wait forever. Paperwork was ready to go. Tony is a good dude. More
by Darshan96
July 02, 2021
Highly un knowledgeable Service Advisers, ordered a Running board to be installed at the dealership 5 days in advance, as I am driving more than an hour to get to the dealership I asked “ Should I mak Running board to be installed at the dealership 5 days in advance, as I am driving more than an hour to get to the dealership I asked “ Should I make an appointment?” They said no should take an hour to install as the part was ordered through them , after driving an hour to get there when I arrive they tell me you need to have an appointment, I explained what I was told on the phone , they then said that “We can’t do the install and as You don’t have an appointment we will not be checking you car in “ now I have to drive back an hour away with running boards in my car , they didn’t even apologize for the miscommunication on their part ,this is not the first time I have had a bad experience with this dealership , if there was less than ‘0’ stars this is what I would rate my experience, stay far away from this dealership More
by Kieron_wilson
July 02, 2021
Professional, thorough, comfortable waiting area, easy to set up a service appointment set up a service appointment More
by Sandra DG
Employees Worked With
July 02, 2021
Efficient and kept me informedEasy to have my car Efficient and kept me informed Easy to have my car serviced. Efficient and kept me informed Easy to have my car serviced. More
by MBCORNELIUS
July 01, 2021
Service has always been great here. This last time took longer then expected, but I know things couldn't be helped. Otherwise a 5 star rating. longer then expected, but I know things couldn't be helped. Otherwise a 5 star rating. More
by JKRAJCIR24
Employees Worked With
Erick Carrillo
July 01, 2021
