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Mission Viejo INFINITI
Mission Viejo, CA
719 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 719 reviews
July 11, 2021
Eric in the servicing department is great. Always communicating, keeping me up to date. He is superb! Always setting great expectations. He is the reason I keep coming back to this dealership for the communicating, keeping me up to date. He is superb! Always setting great expectations. He is the reason I keep coming back to this dealership for the servicing of my infinite. More
by KDKINBOX
Verified CustomerEmployees Worked With
Erick Carrillo
July 11, 2021
Always a great and speedy service. The staff receives you as if they see you everyday and the office is always clean and very pleasant as if they see you everyday and the office is always clean and very pleasant More
by GINADIACO
Employees Worked With
Other Employees :
Erick Carrillo, Michael Kelly, Memo Pineda
July 11, 2021
I’ve been going to this dealership for 14 years I would never go anywhere else unless Jerry leaves he’s my favorite and I trust him..I’ve never left feeling like I had something done to my car that I reall never go anywhere else unless Jerry leaves he’s my favorite and I trust him..I’ve never left feeling like I had something done to my car that I really didn’t need done .. More
by FX35
Employees Worked With
July 10, 2021
I felt that I was in good hands with Yom Kiernan. The estimate was so very comprehensive that it left out nothing. I'll be back but hopefully not too soon now that my 2006 Infiniti is back in my garage estimate was so very comprehensive that it left out nothing. I'll be back but hopefully not too soon now that my 2006 Infiniti is back in my garage. Love my car. More
by TRICIA0804
Employees Worked With
July 09, 2021
Hands down, Tom Kiernan is the best service manager! Have been working with him for years. We've been a loyal Infiniti family for 10 years and he never disappoints. Staff are super friendly and helpful. been working with him for years. We've been a loyal Infiniti family for 10 years and he never disappoints. Staff are super friendly and helpful. More
by ROSIEM
July 09, 2021
Knowledgeable advisor, fair price, fast service , over all great experience. I have been getting my car serviced for year and will continue to bring my car here for service, I recommend this dealership. all great experience. I have been getting my car serviced for year and will continue to bring my car here for service, I recommend this dealership. More
by SKG2011
Employees Worked With
July 08, 2021
Great service as always. I have been taking my car to Infiniti MV since I bought it in 2007. Jerry Pagliassotti always ensures my car is taken care of, he is very knowledgable and trustworthy. Infiniti MV since I bought it in 2007. Jerry Pagliassotti always ensures my car is taken care of, he is very knowledgable and trustworthy. More
by PICHURCH3
Employees Worked With
July 07, 2021
The person helping me was very nice. The waiting area was clean and amenities were nice. But I had to wait almost 2 hours for an oil change. clean and amenities were nice. But I had to wait almost 2 hours for an oil change. More
by CZKOPEN
Employees Worked With
July 07, 2021
Easy to schedule. Quick service. Why do I need to write Easy to schedule. Quick service. Why do I need to write more? 25 word minimum is ridiculous. My answer was short and sufficient. Ok done. Easy to schedule. Quick service. Why do I need to write more? 25 word minimum is ridiculous. My answer was short and sufficient. Ok done. More
by SAUERFAM4
Employees Worked With
Memo Pineda
