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Mission Viejo INFINITI
Mission Viejo, CA
719 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 719 reviews
July 17, 2021
I love the professionalism of Tom Kiernan, always is honest and tells me exactly what to do with the maintenance of my 2011 G37X vehicle. honest and tells me exactly what to do with the maintenance of my 2011 G37X vehicle. More
by MILLROSE13
Verified CustomerEmployees Worked With
July 16, 2021
Great communication and great service. I appreciate the quality care that the team takes of my car. Eric and the whole team are exceptional. Thank you. quality care that the team takes of my car. Eric and the whole team are exceptional. Thank you. More
by THEBMACHINE
Employees Worked With
Erick Carrillo
July 16, 2021
Tom, the service writer is a true professional. He knows the Infiniti product well and is able to guide the customer thru the service process. The dealership is well organized and clean. Staff is friendl the Infiniti product well and is able to guide the customer thru the service process. The dealership is well organized and clean. Staff is friendly and courteous. More
by WILLD307@yahoo.com
Employees Worked With
July 15, 2021
My service representative Jerry Pagliassotti is the BEST! Jerry is very knowledgeable, highly professional, and treats his clients with care & respect, He explains the service needs of your vehicle, & sees t Jerry is very knowledgeable, highly professional, and treats his clients with care & respect, He explains the service needs of your vehicle, & sees to it that the repairs, and service are done correctly in a timely manner! Thank you Jerry! More
by DUNNRIGHT52
Employees Worked With
July 14, 2021
Tom K. is an amazing service consultant! He always helps me get the best out of my QX60. He's professional, reliable, and honest. I wouldn't work with anyone else. Thank you, Tom! You rock! me get the best out of my QX60. He's professional, reliable, and honest. I wouldn't work with anyone else. Thank you, Tom! You rock! More
by JntJksn
Employees Worked With
July 14, 2021
Erick as usual was very accommodating. He provides a great personal service. He was transparent in the work that was needed to be carried out great personal service. He was transparent in the work that was needed to be carried out More
by JAVED.ATCHA
Employees Worked With
Erick Carrillo
July 14, 2021
Fair and solid experience this visit. Oil change was a basic need, and went well. Found issue of rear subframe and recommendation to replace was good timing while I still have extended warranty. basic need, and went well. Found issue of rear subframe and recommendation to replace was good timing while I still have extended warranty. More
by Cory
