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Mission Viejo INFINITI
Mission Viejo, CA
719 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 719 reviews
August 18, 2021
With over 230,000 miles on our G35 since 2002 Jerry has consistently provided exception service for almost 20 years. We appreciate his knowledge and commitment to excellence. consistently provided exception service for almost 20 years. We appreciate his knowledge and commitment to excellence. More
by TAMARIBUCHI
Verified CustomerEmployees Worked With
August 18, 2021
Great experience. Jerry made sure our car was completed, and finished in a timely manner. Always keeping us in the loop. Drop off and pick up process was very easy and finished in a timely manner. Always keeping us in the loop. Drop off and pick up process was very easy More
by MLORRFAMILY
Employees Worked With
August 18, 2021
Brought the vehicle in for one issue and a recall. Got the vehicle back with the same issue still there. Now I have to make an appointment to leave the vehicle and get it fixed. the vehicle back with the same issue still there. Now I have to make an appointment to leave the vehicle and get it fixed. More
by NIZAR SAWAF
Employees Worked With
July 23, 2021
It was the worst experience at a dealership I've ever had. Extremely high pressure, outright lies and intimidation. No courtesy, no customer appreciation. Car was delivered to me dirty. had. Extremely high pressure, outright lies and intimidation. No courtesy, no customer appreciation. Car was delivered to me dirty. More
by JENNIFER.SEBRING
July 20, 2021
Identified current and potential problems with my G35. Clear communication by Tom K and photos by tech illustrating issues. Professional technical completion of all tasks Clear communication by Tom K and photos by tech illustrating issues. Professional technical completion of all tasks More
by LBenn
Employees Worked With
July 19, 2021
This is the second time leasing a car at your Mission Viejo location. Miguel, our sales person was very knowledgable and the entire staff from the receptionist to the finance department gave us excellen Viejo location. Miguel, our sales person was very knowledgable and the entire staff from the receptionist to the finance department gave us excellent customer service!! More
by SYLVIA.TOOHEY
July 19, 2021
Erik made the experience nice and easy. He was very efficient. He was very attentive and professional. He listened and responded quickly and without hesitation. efficient. He was very attentive and professional. He listened and responded quickly and without hesitation. More
by LISALINN1111
Employees Worked With
Erick Carrillo
July 18, 2021
Very good customer service, politeness, and communication. Excellent car wash. Reasonable repair price. Easy to get loaner car. Considerate of my schedule. Would use them again communication. Excellent car wash. Reasonable repair price. Easy to get loaner car. Considerate of my schedule. Would use them again More
by MATT
Employees Worked With
Shelton Webb, Erick Carrillo
July 18, 2021
Tom is the best! I trust him to fix and maintain my car, He is a pleasure to work with, always professional, happy and positive. He is a pleasure to work with, always professional, happy and positive. More
by DCRICHARDSON
Employees Worked With
July 17, 2021
nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing to add nothing add add nothing to add nothing to add nothing to add nothing to add nothing add More
by KMIZUSHIMA
Employees Worked With
