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Mission Viejo INFINITI
Mission Viejo, CA
719 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 719 reviews
September 30, 2021
They were able to get me a loaner car in an emergency and did a great job checking my car for issues and giving me a full writeup. The final cost also came in less than originally estimated, so that was gre did a great job checking my car for issues and giving me a full writeup. The final cost also came in less than originally estimated, so that was great as well. More
by SCHRISTIE80
Verified CustomerEmployees Worked With
September 27, 2021
Always a seamless experience. Jerry Pagliassotti has always taken care of our vehicles. Our current vehicle is our 6th infiniti. Jerry has also been part of our vehicle selections, and has always been a always taken care of our vehicles. Our current vehicle is our 6th infiniti. Jerry has also been part of our vehicle selections, and has always been a great help to us. More
by carlgolod
Employees Worked With
September 25, 2021
Eric was excellent he took his time yesterday questions he listen to what I said and also Francisco was excellent you did the same thing for me is Eric did and took a ride in my car so it when it actually he listen to what I said and also Francisco was excellent you did the same thing for me is Eric did and took a ride in my car so it when it actually happened he would be there he was great the whole staff was great thank you so much More
by DRJOHANNOWACK22
Employees Worked With
Francisco , Erick Carrillo
September 23, 2021
Tom in the service department is great. Always helped me out and I really appreciated all he did to assist me with my issues. out and I really appreciated all he did to assist me with my issues. More
by ERICGOLDHAMMER
Employees Worked With
September 16, 2021
Jerry called me as soon as he knew the problem. Very straightforward and professional. Told me the solution and time frame. He's the best! straightforward and professional. Told me the solution and time frame. He's the best! More
by JEFF_SWARTZ
Employees Worked With
September 13, 2021
have been shopping for an suv for about 2 months. Sadly, there is little to no inventory. IF there is a vehicle available, these dealerships have an "up charge" of anywhere from 7500 to 20,000!!!! REDICUL there is little to no inventory. IF there is a vehicle available, these dealerships have an "up charge" of anywhere from 7500 to 20,000!!!! REDICULOUS!! they don't even pass the charge to the salesmen… Infiniti of Mission Viejo doesn't gouge its customers. no upcharge on their vehicles and they at least have a few vehicles to choose from. Shelton was GREAT> no pressure like most dealerships. Couldn't be happier with my QX80!!! More
by allison.granata
September 12, 2021
Eric Carrillo is terrific! I would ask for him when you call for an appointment. He was well versed, honest, and made me feel like he cared about my situation. call for an appointment. He was well versed, honest, and made me feel like he cared about my situation. More
by REEDRY
Employees Worked With
Erick Carrillo
