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Mission Viejo INFINITI
Mission Viejo, CA
719 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 719 reviews
Verified Customer
November 19, 2021
Everyone is always so friendly and helpful. I love working with Tom and all of the staff. working with Tom and all of the staff. More
by ALISON14
Employees Worked With
Other Employees :
the person who took car back, the woman at loan car and the amazing woman at front desk
November 19, 2021
Jerry and the entire crew in the service department always take good care of me when I come in for service. always take good care of me when I come in for service. More
by DJLH
Employees Worked With
November 18, 2021
I have been coming to this dealership for 17 years and have never been dissatisfied with the service provider or the care of my Infiniti vehicles. have never been dissatisfied with the service provider or the care of my Infiniti vehicles. More
by CAPGENO
Employees Worked With
Other Employees :
Dave Swayne, Misael Iniguez
November 17, 2021
Very efficient! Very fair! Car seems to be in excellent running condition : right door lock is repaired! Service center used an extended warranty for the expense: greatly appreciated : Thank you! T. deF running condition : right door lock is repaired! Service center used an extended warranty for the expense: greatly appreciated : Thank you! T. deFries More
by GADEFRIES
November 17, 2021
Greeted upon arrival, escorted to Advisor's office, and completed the write up process with ease. Then escorted to obtain my service loaner. All contact with dealership personnel was very professional. completed the write up process with ease. Then escorted to obtain my service loaner. All contact with dealership personnel was very professional. More
by CHARLENE2
Employees Worked With
Erick Carrillo
November 16, 2021
Erick REALLY Went out of his way to make my experience tremendous!!! I have been coming a long time to this dealership and this was my best experience!! tremendous!!! I have been coming a long time to this dealership and this was my best experience!! More
by TONYROXSTROM
Employees Worked With
Erick Carrillo
November 16, 2021
Tom, my service representative is the reason I service my car at your dealership. I live in Los Angeles car at your dealership. I live in Los Angeles More
by BONBON956
November 16, 2021
This dealership is top notch. Tom K is always on top of things and knows exactly what my service needs are and can provide them within my budget. things and knows exactly what my service needs are and can provide them within my budget. More
by TRISH_MCCLUNG
Employees Worked With
