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Mission Viejo INFINITI

Mission Viejo, CA

4.6
714 Reviews
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28471 Marguerite Pkwy

Mission Viejo, CA

92692

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Showing 714 reviews

December 01, 2021

No better service manager in all of SoCal than Jerry. Thanks for decades of great work. More

by DUNNLUCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

Jerry in The service department scheduled my appointment for the date and time I preferred. I was in and out in efficient time and my car was clean and all work done to my satisfaction. Thanks Jerry! More

by PETERSPETERS123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2021

Worked with Tom for the service of my car. Tom listened to my needs and was willing to work with me on the service needs of my car to fit the service based on the budget I had available. Great working with More

by KCRUTCH74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2021

I have been coming to Mission Viejo Infiniti dealership I have been coming to Mission Viejo Infiniti dealership since 2003. Jerry has been my service go to guy and has always provided fabulous service and More

by RANDILEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

They check you in quickly, friendly staff and provide you with a loaner car and update you during the service. More

by SA067904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memo Pineda
November 24, 2021

Great job completing my purchase of an 2019 Infiniti QX 50. Patrick Yamada provided excellent customer service. More

by DENNISMORI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Yamada
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

This was my first service call with Infiniti of Mission Viejo. Great communication, friendly staff, fast service. Very happy with my experience there. More

by IRENEMITCHO
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

My service was quick and easy. I waited for my car to be serviced and got it back much sooner than anticipated. More

by RANDILEACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2021

Every employee is courteous and professional, and always provide excellent service. They communicate recommendations well and respect my decisions. More

by mikeanddani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2021

Always feel very well taken care of. Infinity Mission Viejo always gives me a heads-up for any future service needs as well. Thanks so much! More

by CUDDLESMYBABY214
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Pagliassotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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